PNC Bank now requires a passcode if you log in with Firefox.
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PNC Bank now requires a passcode if you log in with Firefox.
PNC Bank now requires you to request a passcode every time you log in with a Firefox browser. A passcode is not required if you use Chrome or Edge. Their note for why they require a passcode - "You are using a new or different browser (for example, Internet Explorer of Firefox)."
- WaltS48
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Re: PNC Bank now requires a passcode if you log in with Fire
They did say they were going to do that, or don't you read notifications?tcreek wrote:PNC Bank now requires you to request a passcode every time you log in with a Firefox browser. A passcode is not required if you use Chrome or Edge. Their note for why they require a passcode - "You are using a new or different browser (for example, Internet Explorer of Firefox)."
I guess I'll be testing that out soon.
Hope they still allow my OS.
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- smsmith
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Re: PNC Bank now requires a passcode if you log in with Fire
This might be a cookie thing. If you are not allowing tracking or if you remove cookies at the end of session, each time you go to log in the website sees the computer as a "new device" and requires the passcode. Though most places are moving to two-factor authentication as the norm, too, which could be the case with PNC.
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I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
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Re: PNC Bank now requires a passcode if you log in with Fire
Yes, I do read notifications and I did know they were going to require a ONE-TIME pass code. That worked for Chrome and Edge but when I attempt to log in with Firefox, they request a new passcode EVERY TIME with the reason in their message that I posted above. They as much as admit that Firefox is not compatible with their new log-in procedure.
Last edited by tcreek on June 27th, 2021, 3:29 pm, edited 1 time in total.
- smsmith
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Re: PNC Bank now requires a passcode if you log in with Fire
Then try turning off the tracking protection or make sure you are not deleting cookies or storage from that site. That's the only way they can know if you are using the same browser.
Give a man a fish, and he eats for a day. Teach a man to fish, and he eats for a lifetime.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
I like poetry, long walks on the beach and poking dead things with a stick.
Please do not PM me for personal support. Keep posts here in the Forums instead and we all learn.
- WaltS48
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Re: PNC Bank now requires a passcode if you log in with Fire
Just logged onto my PNC Bank account using Firefox Nightly with my banking profile, no passcode needed.
There is a notification for needing the passcode when using the PNC mobile app.
I don't use mobile Firefox.
There is a notification for needing the passcode when using the PNC mobile app.
I don't use mobile Firefox.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5
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Re: PNC Bank now requires a passcode if you log in with Fire
When logging on to my PNC Bank account from Firefox for the last 4 days, each day I was asked for a passcode. Entering the passcode allowed me to log on but the next day another passcode was requested. I have not deleted any cookies or site data and the tracking protection is set to Standard.
The PNC message now says - "Please use another browser. If you still receive this message, please call the Customer Care Center." I have no problem accessing PNC with Edge or Chrome so I will use those browsers.
The PNC message now says - "Please use another browser. If you still receive this message, please call the Customer Care Center." I have no problem accessing PNC with Edge or Chrome so I will use those browsers.
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Re: PNC Bank now requires a passcode if you log in with Fire
I think that I have found the problem that caused PNC Bank to continually request a one-time pass-code to sign into their website. I disabled the Firefox extension, ublock Origin, and have had no log-in problems in several tries for two days. I have had that extension for several years with no problems.
- LIMPET235
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Re: PNC Bank now requires a passcode if you log in with Fire
Hi,
Perhaps if you posted your finding on the Support site, you may be able to use UblockOrigin on your site?
> https://old.reddit.com/r/uBlockOrigin/
Perhaps if you posted your finding on the Support site, you may be able to use UblockOrigin on your site?
> https://old.reddit.com/r/uBlockOrigin/
[Ancient Amateur Astronomer.]
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.
(Always choose the "Custom" Install.)
Win-10-H/64 bit/500G SSD/16 Gig Ram/450Watt PSU/350WattUPS/Firefox-115.0.2/T-bird-115.3.2./SnagIt-v10.0.1/MWP-7.12.125.
(Always choose the "Custom" Install.)
- WaltS48
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Re: PNC Bank now requires a passcode if you log in with Fire
That may be the issue.tcreek wrote:I think that I have found the problem that caused PNC Bank to continually request a one-time pass-code to sign into their website. I disabled the Firefox extension, ublock Origin, and have had no log-in problems in several tries for two days. I have had that extension for several years with no problems.
I have a separate profile for banking with no extensions installed and don't get a request for a one-time passcode to log on to my account.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5
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Re: PNC Bank now requires a passcode if you log in with Fire
I clicked the uBlock Origin icon at the top toolbar when PNC Bank was active and that dimmed the uBlock Origin icon which disabled the block and moved PNC to their "Trusted Sites". You can do that for any site and also click the dimmed icon to restore the block.
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Re: PNC Bank now requires a passcode if you log in with Fire
The two things I often have to recheck in payment situations (I don't actually bank online) have been mentioned: be sure the site is allowed to keep cookies to recognize your login (my default is discard at end of session), and check permissions carefully in uBlock/NoScript. The latter can require a certain amount of guesswork now that it's common to have a dozen third-party sites active, and can be especially tricky when allowing one of those causes others to pop up which may also need to be allowed in a second round, or when a crucial security site isn't referenced until you actually click to try to login or pay. As a last resort(!) you could simply disable uBlock on PNC. Such awkwardness is the price of script-blocking...
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Re: PNC Bank now requires a passcode if you log in with Fire
As of now, for me anyway, you can disable the two-factor authentication in your PNC portal security settings if you don't want to use it. But if you login from a new device (or from where your IP address recently changed) it will indeed ask you for a passcode even if you have two-factor authentication disabled. But after that, even if you clear your cookies, it will not ask you again for a passcode provided your ISP didn't assign you a new IP address.
If you have issues signing in with FF, try: 1. changing the UA String specific to PNC's website. 2. definitely disable any blockers (uBlock) for all PNC sites, and 3. make sure your FF zoom level is 100%. (I realized if my zoom level was 133%, I couldn't login) 4. And definitely delete your history, cache, etc. before trying again.
For the UA String, I went into about:config
1. Added: general.useragent.site_specific_overrides - Add as BOOLEAN and set to TRUE
2. Added: general.useragent.override.onlinebanking.pnc.com - Add as STRING and pasted: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Please note, I still sign into PNC using the old login website at http://www.onlinebanking.pnc.com
If you have issues signing in with FF, try: 1. changing the UA String specific to PNC's website. 2. definitely disable any blockers (uBlock) for all PNC sites, and 3. make sure your FF zoom level is 100%. (I realized if my zoom level was 133%, I couldn't login) 4. And definitely delete your history, cache, etc. before trying again.
For the UA String, I went into about:config
1. Added: general.useragent.site_specific_overrides - Add as BOOLEAN and set to TRUE
2. Added: general.useragent.override.onlinebanking.pnc.com - Add as STRING and pasted: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Please note, I still sign into PNC using the old login website at http://www.onlinebanking.pnc.com
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Re: PNC Bank now requires a passcode if you log in with Fire
PNC requires passcode on my Edge browser.
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Re: PNC Bank now requires a passcode if you log in with Fire
If you don't want to use the passcode, once logged in, go to your security settings and disable it if it's enabled.pepegot1 wrote:PNC requires passcode on my Edge browser.
If it's already disabled, then I stand corrected or it may act differently on various browsers.