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FF displays "stopped working" when closed

Discussion of bugs in Mozilla Firefox
tdcarp
 
Posts: 3
Joined: December 3rd, 2007, 10:56 am

Post Posted June 30th, 2017, 9:03 am

FF 54.0.1 started displaying the Windows message "stopped working, check online or close program" when I close FF (i.e. close X button). Happens every time. No damage, just a bit irritating.

Reinstalled, no change.

There are no add-ins.

I've read that malware can sometimes cause failures, but those seem to be under different circumstances.

Any ideas?

dfoulkes

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Posts: 22307
Joined: June 28th, 2008, 10:31 pm
Location: Mesquite, Nevada

Post Posted June 30th, 2017, 9:53 am

Just a couple of items... when you close Firefox by using File/Exit... does it happen then?

...you probable have AV/scanning software hanging around... would not hurt to check out your system... these are very much recommended...

These are FREE ... you install them and just run them from time to time.

Malwarebytes' Anti-Malware
SuperAntispyware
AdwCleaner Download
As you can see she's (The CAT) always alert and on the prowl for Meoware !!

DanRaisch
Moderator

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Posts: 120292
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted June 30th, 2017, 2:57 pm

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

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