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WhatsApp audio messages won't play (other sound does) [Mac]

Discussion of bugs in Mozilla Firefox
tapetv

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Joined: September 27th, 2003, 3:39 am
Location: The Netherlands

Post Posted June 6th, 2020, 8:43 am

With Firefox 77.0.1 (Mac). I'm not able to hear audio-messages send to me with WhatsApp (web-application).
It's an Oog-vorbis-file afaict. I remember similar audio-problems some years ago: YouTube or Vimeo would play, but e.g. Spotify wouldn't.
Anything I can do to solve this?
Arno Peeters
Tape TV Productions

therube

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Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted June 12th, 2020, 5:25 am

Have a sample file that doesn't work for you that you can post somewhere?
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

tapetv

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Posts: 139
Joined: September 27th, 2003, 3:39 am
Location: The Netherlands

Post Posted June 12th, 2020, 5:47 am

https://tapetv.stackstorage.com/s/q0G7Touvl1m2I20

This does play in Chrome, but not in Firefox, even in safe mode.
Arno Peeters
Tape TV Productions

therube

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Posts: 20593
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted June 12th, 2020, 10:21 am

Plays on my end, Windows, XP & SeaMonkey, Win10 & FF Quantum.

Download file
Drag in browser
(very clear) audio playback

Seemingly should be working on Mac too, HTML5 audio and video in Firefox.

(And yes, it is ogg (opus).)
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

tapetv

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Posts: 139
Joined: September 27th, 2003, 3:39 am
Location: The Netherlands

Post Posted June 19th, 2020, 3:15 am

Here it does not play: not straight from the link I posted, nor drag and drop on Firefox. What's getting in the way here?
Arno Peeters
Tape TV Productions

therube

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Posts: 20593
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Post Posted June 22nd, 2020, 8:43 pm

Maybe see what this page shows, Legacy YouTube HTML5 Video Tests.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

tapetv

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Posts: 139
Joined: September 27th, 2003, 3:39 am
Location: The Netherlands

Post Posted August 23rd, 2020, 5:24 am

Just back to correct my own mistake: It was due to the fact that mono audio (meaning 1 channel) plays over my center-speakers in my 5.1 surround studio. And most of the time, that system is turned off (as in: I won't do surround today ;)
Arno Peeters
Tape TV Productions

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