Cannot submit bug reports

Discussion of bugs in Mozilla Firefox
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DN123ABC
Posts: 695
Joined: January 9th, 2017, 10:10 am

Cannot submit bug reports

Post by DN123ABC »

I get "Fail" when trying to submit a Firefox bug report. There are now 6 or 7 bug reports going back a couple months waiting to be submitted, but they seem to just be adding up.

Any suggestions? Anyone else get this?

Thanks.
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WaltS48
Posts: 5141
Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Re: Cannot submit bug reports

Post by WaltS48 »

You must be doing something incorrectly.

Tried Bug Support?

Maybe you can find something in the User Guide.
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xanthon
Posts: 410
Joined: December 17th, 2005, 11:55 pm

Re: Cannot submit bug reports

Post by xanthon »

The last time I tried to log in, the site told me my username or password (the same ones I've been using recently) was incorrect. When I eventually asked to reset my password, it didn't send any email to my registered email address. I suppose I will have to create a new account.
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James
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Re: Cannot submit bug reports

Post by James »

DN123ABC wrote:I get "Fail" when trying to submit a Firefox bug report. There are now 6 or 7 bug reports going back a couple months waiting to be submitted, but they seem to just be adding up.

Any suggestions? Anyone else get this?

Thanks.
Sounds like you are actually referring to the Mozilla Crash Reporter https://support.mozilla.org/en-US/kb/mo ... shreporter
DN123ABC
Posts: 695
Joined: January 9th, 2017, 10:10 am

Re: Cannot submit bug reports

Post by DN123ABC »

James wrote:Sounds like you are actually referring to the Mozilla Crash Reporter https://support.mozilla.org/en-US/kb/mo ... shreporter
Yes. I've had this in the past, and it sat on some reports for several months, then all of a sudden, I could click "submit all" and they went.

Just not sure what holds them up.
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