Can't Drag and Drop Folders
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Can't Drag and Drop Folders
I've been trying to tidy up my email accounts and have come across a couple of mail folders that refuse to be dragged and dropped into a third folder. They just won't budge when I click on them and try to drag them into another folder.
Any ideas on how to correct this?
Any ideas on how to correct this?
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
-
- Guest
Re: Can't Drag and Drop Folders
did you Compact the affected folders? before combining
what would be the total Size of the combined folders, if they had combined successfully?
what would be the total Size of the combined folders, if they had combined successfully?
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
What are these folders named?
Is your account POP3 or IMAP?
Is your account POP3 or IMAP?
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Re: Can't Drag and Drop Folders
Hi DAifne!
I managed to "trick" TB by creating new folders with different names, moving the messages from the old folders to the new folders, and then deleting the old folders.
But now in a different account under Local Folders, I've got five recalcitrant folders that I'm unable to delete.
They are named:
_Sleepless_in_Seattle_INBOX
EMAIL GROUPS
SeattleCFS_YahooGroup
SeattleCFS Subscription Renewals 2006
Pending Confirmation
They are all empty folders (I've moved all the messages to new folders)
These are my last remaining self-created folders under Local Folders.
My email accounts are all POP3
I'm running TB version 2.0.0.24 under Win2K
In reply to Guest: Yes, I emptied the trash and compacted folders frequently while reorganizing my mail folders, usually after each operation.
P.S. I'm also having problems with my Message Filters disappearing. I'll post that problem as a separate thread, but am mentioning it here just in case it might provide you with any clues as to what is going on.
P.P.S. I've repeatedly closed TB, deleted all tmprules.dat files per instructions I found at
http://kb.mozillazine.org/Filters_(Thunderbird)
I managed to "trick" TB by creating new folders with different names, moving the messages from the old folders to the new folders, and then deleting the old folders.
But now in a different account under Local Folders, I've got five recalcitrant folders that I'm unable to delete.
They are named:
_Sleepless_in_Seattle_INBOX
EMAIL GROUPS
SeattleCFS_YahooGroup
SeattleCFS Subscription Renewals 2006
Pending Confirmation
They are all empty folders (I've moved all the messages to new folders)
These are my last remaining self-created folders under Local Folders.
My email accounts are all POP3
I'm running TB version 2.0.0.24 under Win2K
In reply to Guest: Yes, I emptied the trash and compacted folders frequently while reorganizing my mail folders, usually after each operation.
P.S. I'm also having problems with my Message Filters disappearing. I'll post that problem as a separate thread, but am mentioning it here just in case it might provide you with any clues as to what is going on.
P.P.S. I've repeatedly closed TB, deleted all tmprules.dat files per instructions I found at
http://kb.mozillazine.org/Filters_(Thunderbird)
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
Hi Will,
OK. Close Thunderbird and navigate to your profile folder. Since you say that these are in Local Folders, go into that folder Under Mail. Find the files for those folders and delete them. You want to delete both the files with no extensions and the .msf files. If there are any .sbd folders by those names, delete them as well. If they are subfolders of another folder, you may need to look for them in that parent folder's .sbd folder. That should clear them.
OK. Close Thunderbird and navigate to your profile folder. Since you say that these are in Local Folders, go into that folder Under Mail. Find the files for those folders and delete them. You want to delete both the files with no extensions and the .msf files. If there are any .sbd folders by those names, delete them as well. If they are subfolders of another folder, you may need to look for them in that parent folder's .sbd folder. That should clear them.
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Re: Can't Drag and Drop Folders
Hi again, Daifne!
I found those folders by using Win2Ks Start>Run>%APPDATA%\Thunderbird\Profiles\
Then I worked my way down the tree following these branches:
Local Folders
_Sleepless_in_Seattle_INBOX.sbd
EMAIL GROUPS.sbd
SeattleCFS_YahooGroup.sbd
SeattleCFS Subscription Renewals 2006.sbd
I opened the folder named SeattleCFS Subscription Renewals 2006.sbd but was unable to delete the files it contained:
Dead Addresses.msf
Pending Confirmation.
Pending Confirmation.msf
At that point I found what appears to be an inconsistency. I looked at the Property
Sheets for those last two folders and found that they both display identical folder names in their white fields, but different folder names in the blue bars at the top of the Property Sheets.
The offender seems to be the folder SeattleCFS Subscription Renewals 2006.sbd whose Property Sheet displays SeattleCFS_YahooGroup.sbd in the white field.
I tried changing the name in the white field to match the blue bar, and then reopened it. But when I re-opened the folder, I was still unable to delete those pesky three files.
Any ideas on where to go from here?
I found those folders by using Win2Ks Start>Run>%APPDATA%\Thunderbird\Profiles\
Then I worked my way down the tree following these branches:
Local Folders
_Sleepless_in_Seattle_INBOX.sbd
EMAIL GROUPS.sbd
SeattleCFS_YahooGroup.sbd
SeattleCFS Subscription Renewals 2006.sbd
I opened the folder named SeattleCFS Subscription Renewals 2006.sbd but was unable to delete the files it contained:
Dead Addresses.msf
Pending Confirmation.
Pending Confirmation.msf
At that point I found what appears to be an inconsistency. I looked at the Property
Sheets for those last two folders and found that they both display identical folder names in their white fields, but different folder names in the blue bars at the top of the Property Sheets.
The offender seems to be the folder SeattleCFS Subscription Renewals 2006.sbd whose Property Sheet displays SeattleCFS_YahooGroup.sbd in the white field.
I tried changing the name in the white field to match the blue bar, and then reopened it. But when I re-opened the folder, I was still unable to delete those pesky three files.
Any ideas on where to go from here?
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
In the properties, are they possibly marked Read Only?
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Re: Can't Drag and Drop Folders
No, none of the folders in that tree aret marked Read Only.
But, this time I checked the properties of the stubborn files in last folder at the end of the last branch:
Dead Addresses.msf
Pending Confirmation
Pending Confirmation.msf
And when I tried to look at the Property Sheets for those three folders, I got the same error message for each one:
"The properties for this item are not available"
(The blue bar at the top of these error messages is labeled "Desktop").
Could these error messages be telling me that these files no longer exist, even though Thunderbird still "thinks" they do?
But, this time I checked the properties of the stubborn files in last folder at the end of the last branch:
Dead Addresses.msf
Pending Confirmation
Pending Confirmation.msf
And when I tried to look at the Property Sheets for those three folders, I got the same error message for each one:
"The properties for this item are not available"
(The blue bar at the top of these error messages is labeled "Desktop").
Could these error messages be telling me that these files no longer exist, even though Thunderbird still "thinks" they do?
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
It sounds like you are having some file issues in Windows. I can see that you're using a pretty old OS, is that 2000 or ME? I can't remember which one 5.0 was. Have you tried running chkdsk?
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Re: Can't Drag and Drop Folders
It's Win2K.
Thanks for the suggestion about CHKDSK!
I'll give that a shot.
Thanks for the suggestion about CHKDSK!
I'll give that a shot.
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
Good luck.
- Clueless in Seattle
- Posts: 503
- Joined: March 27th, 2006, 11:58 am
- Location: duh!
Re: Can't Drag and Drop Folders
Thanks (again!) Daifne!
CHKDSK seems to have done the trick!
All the phantom folders are now gone (apparently for good).
And (fingers crossed) my newly created Message Filters have so far not vanished on me in the last 48 hours.
You made my day! Heck, you made my whole week!
CHKDSK seems to have done the trick!
All the phantom folders are now gone (apparently for good).
And (fingers crossed) my newly created Message Filters have so far not vanished on me in the last 48 hours.
You made my day! Heck, you made my whole week!
_____________
Will in Seattle
a.k.a. "Clueless"
Will in Seattle
a.k.a. "Clueless"
- Daifne
- Moderator
- Posts: 123071
- Joined: July 31st, 2005, 9:17 pm
- Location: Where the Waters Meet, Wisconsin
Re: Can't Drag and Drop Folders
You're very welcome, Will.