Send message error (possible abuse - Yahoo)
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- Posts: 4
- Joined: November 11th, 2008, 9:23 am
Send message error (possible abuse - Yahoo)
This morning I attempted to respond to an email, and I got a send message error. I attempted to write a new email, and I got the same error message.
An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send
message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for
more information. Please check the message and try again.
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.mail.yahoo.com was
lost in the middle of the transaction. Try again or contact your network administrator.
Any help solving this would be greatly appreciated.
An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send
message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for
more information. Please check the message and try again.
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.mail.yahoo.com was
lost in the middle of the transaction. Try again or contact your network administrator.
Any help solving this would be greatly appreciated.
Last edited by Daifne on March 10th, 2012, 3:25 pm, edited 1 time in total.
Reason: Changed subject to more accurately describe the problem
Reason: Changed subject to more accurately describe the problem
- DanRaisch
- Moderator
- Posts: 127234
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Send message error
You'll have to check with the postmaster at the link included in the first error message. The error is not one from Thunderbird itself but from the server. Something is leading them to believe that your account is being (or has been) used to send spam.
Do you have an HTML signature included in your profile? If so, try removing it to see if the message can be sent without that signature. http://kb.mozillazine.org/Signatures_%2 ... ture_files
Do you have an HTML signature included in your profile? If so, try removing it to see if the message can be sent without that signature. http://kb.mozillazine.org/Signatures_%2 ... ture_files
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- Posts: 4
- Joined: November 11th, 2008, 9:23 am
Re: Send message error
I can send and receive emails just fine from my Yahoo account within Yahoo. I can receive emails in Thunderbird. I can't send emails in Thunderbird.
- DanRaisch
- Moderator
- Posts: 127234
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Send message error
You're using a different server when sending with Thunderbird, so being able to send through their web mail page is not relevant here.
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- Posts: 26
- Joined: September 21st, 2005, 5:22 pm
Re: Send message error
Here is the same problem starting this morning (Saturday 3/10)
An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send
message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for
more information. Please check the message and try again.
Now here is where it gets interesting.
I have three laptops with Thunderbird..... Only one of them produces this error message
All running with the same SMTP settings.
I can send email using my iPod with the same SMTP settings (smtp.att.Yahoo.com)
Also can send email from my Nook Tablet.
One computer out of all these has the problem.
An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send
message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for
more information. Please check the message and try again.
Now here is where it gets interesting.
I have three laptops with Thunderbird..... Only one of them produces this error message
All running with the same SMTP settings.
I can send email using my iPod with the same SMTP settings (smtp.att.Yahoo.com)
Also can send email from my Nook Tablet.
One computer out of all these has the problem.
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- Guest
Re: Send message error
I am having the same problem but in my case I can receive email and send email but can not forward emails. Every time I try to forward and email I get the Send Message Error.
I have tried a number of times and from different accounts but get the error each time. I am told is should clear after 24 hours and was due to large numbers of emails but I did not send large numbers.
I have tried a number of times and from different accounts but get the error each time. I am told is should clear after 24 hours and was due to large numbers of emails but I did not send large numbers.
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- Posts: 4
- Joined: November 11th, 2008, 9:23 am
Re: Send message error
I'm so fed up with Yahoo mail. This is not the first time this has happened. I've decided to switch to Gmail.
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- Posts: 30
- Joined: March 12th, 2008, 11:30 am
Re: Send message error
Same problem here.
Going to the link provided is useless.
Going directly to Yahoo Mail I can send messages just fine.
It feels like a Thunderbird-Yahoo interface problem, but I will be interested to see what anyone else discovers to enable my using Thunderbird again.
Going to the link provided is useless.
Going directly to Yahoo Mail I can send messages just fine.
It feels like a Thunderbird-Yahoo interface problem, but I will be interested to see what anyone else discovers to enable my using Thunderbird again.
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- Posts: 10
- Joined: December 9th, 2009, 9:43 am
Re: Send message error
I am currently having the same problem; when I try to send email via my yahoo account, server returns message "An error occurred while sending mail. The mail server responded: Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information. Please check the message and try again."
Has anyone resolved this problem?
Has anyone resolved this problem?
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- Posts: 4
- Joined: November 11th, 2008, 9:23 am
Re: Send message error
I contacted Yahoo this morning and had an extended online chat with them. The problem wasn't resolved. They told me to contact the Yahoo "postmaster", which I did. The problem still wasn't resolved. I'm moving to Gmail.
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- Guest
Re: Send message error
I was able to send mail by making the following change but this is not a solution.
Update - when changing format of message to plain text only, the messages were sent...
[OPTIONS] [PLAIN TEXT ONLY]
Update - when changing format of message to plain text only, the messages were sent...
[OPTIONS] [PLAIN TEXT ONLY]
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- Guest
Re: Send message error
Same issue here as of this morning whilst using a btinternet smtp server.
Oddly it's only affecting one account in Thunderbird - other accounts work fine.
Oddly it's only affecting one account in Thunderbird - other accounts work fine.
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- Guest
Re: Send message error
I had the same problem (same alert message) this morning, as did my wife's email. Unable to resolve it or find out anything about it. AT&T was unable to help me; said it was a Mozilla Thunderbird problem. Finally paid AT&T Connect Tech to help ($49) and the tech was unable to resolve. He said it appears to be a Yahoo server problem; to wait a day or two and see if it resolves. Well, after half an hour with him and then going back on to the emails, it did clear up and everything is working normally now. So, Yahoo must have had server problems. I see several of you have reported the same problem. I have never seen this alert message before. But, everything works properly now so I am thankful for that. I just paid $49 to find it was a server problem and nothing I could do about it.
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- Posts: 30
- Joined: March 12th, 2008, 11:30 am
Re: Send message error
Well, maybe paying $49 did do something.
Mine still isn't working, and I'm certainly not gonna pay $ 49....
I guess I will have to use Yahoo Mail for now.
Mine still isn't working, and I'm certainly not gonna pay $ 49....
I guess I will have to use Yahoo Mail for now.
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- Guest
Re: Send message error
same message here
Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information.
started today for no reason--TB must be compromised
Transaction failed : Cannot send message due to possible abuse; please visit http://postmaster.yahoo.com/abuse_smtp.html for more information.
started today for no reason--TB must be compromised