plugin container crashes

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sunnrider
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plugin container crashes

Post by sunnrider »

On pages with flash videos FF has been crashing more and more often.
I get the "plugin container has stopped working for firefox" message, it´s the Adobe Flash plugin.

I´m running Win7 Ultimate, and Flash is up to date. There is no extra flash installations.

I tried disabling FF extensions but it makes no difference, still crashes on videos.
Please help, I really don´t want to switch to Chrome.
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DanRaisch
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Re: plugin container crashes

Post by DanRaisch »

The Flash plugin and the plugin container are two different things.

Have you just disabled extensions or did you try Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
Have you tried disabling hardware acceleration by right clicking on the Flash app and changing the settings in that environment?
sunnrider
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Re: plugin container crashes

Post by sunnrider »

I´ve disabled acceleration already.

It doesn´t seem to happen in safe mode but without addons I´d just rather not use FF.
My addons are up to date and theres only 10 of them. Only AdBlock runs the whole time.
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makaiguy
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Re: plugin container crashes

Post by makaiguy »

sunnrider wrote:I´ve disabled acceleration already.


Just to be sure... have you disabled hardware acceleration in Flash, not just in Firefox, as Dan was suggesting?
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sunnrider
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Re: plugin container crashes

Post by sunnrider »

I disabled acceleration by right-clicking a flash video and going into the settings.
sunnrider
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Re: plugin container crashes

Post by sunnrider »

It just happened again so I copied the info in the popup:

Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 11.0.0.4454
Application Timestamp: 4f5ecbd4
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 011121ee
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
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Frank Lion
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Re: plugin container crashes

Post by Frank Lion »

sunnrider wrote:I´ve disabled acceleration already.

Just in Flash.

It doesn´t seem to happen in safe mode

Now in normal mode - Firefox menu > Tools > Options > Advanced > General > uncheck 'use hardware accel...' . Restart Firefox.
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sunnrider
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Re: plugin container crashes

Post by sunnrider »

Thanks for the help, but I actually already had that disabled too.
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DanRaisch
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Re: plugin container crashes

Post by DanRaisch »

You may be able to identify a specific extension that is causing the problem if the issue is not actually hardware acceleration. Try disabling all extensions but one and then close and restart the program. (Disable them by using menu path Tools->Addons->Extensions->click on "Disable" for every extension but one.) See if the problem is present. If not, enable an additional extension and close and restart the application. Repeat this procedure until the problem reappears. The last enabled extension will be the cause of the problem.
sunnrider
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Re: plugin container crashes

Post by sunnrider »

OK I´ll give it a shot and report back here.
sunnrider
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Re: plugin container crashes

Post by sunnrider »

All adons disabled and it still happens.
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patrickjdempsey
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Re: plugin container crashes

Post by patrickjdempsey »

Just so we are all clear on what you have:

It works in Safe Mode.

But it crashes with:

hardware acceleration disabled in both Firefox and Flash,
and all extensions disabled,
and running the default theme?

And I'm going to assume you restarted Firefox after disabling hardware acceleration?
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sunnrider
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Re: plugin container crashes

Post by sunnrider »

patrickjdempsey wrote:Just so we are all clear on what you have:

It works in Safe Mode.

But it crashes with:

hardware acceleration disabled in both Firefox and Flash,
and all extensions disabled,
and running the default theme?

And I'm going to assume you restarted Firefox after disabling hardware acceleration?


Yes to all of the above.
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Frank Lion
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Re: plugin container crashes

Post by Frank Lion »

sunnrider wrote:
patrickjdempsey wrote:Just so we are all clear on what you have:
It works in Safe Mode.
But it crashes with:
hardware acceleration disabled in both Firefox and Flash,
and all extensions disabled,
and running the default theme?
And I'm going to assume you restarted Firefox after disabling hardware acceleration?

Yes to all of the above.


Well, looks like your options are narrowing, doesn't it? Good luck with it all.


Safe Mode is a debugging startup mode available in Firefox, Thunderbird, and SeaMonkey 2, where all added extensions are disabled, the default theme is used, and default localstore settings (toolbar settings and controls) are used. Also disabled was the Just-in-time (JIT) JavaScript compiler (until Firefox 10, when JIT was disabled by default and then removed from Firefox 11 versions onwards), any changes made via userContent.css and userChrome.css and hardware acceleration. Any changes made to preference settings are unaffected and all available plugins are used in Safe Mode.


http://kb.mozillazine.org/Safe_mode
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)
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sunnrider
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Joined: April 12th, 2012, 4:42 am

Re: plugin container crashes

Post by sunnrider »

I give up. Much as I don´t want to I´m going to give chrome a shot.
Thanks for trying to help.
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