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Problem with registration

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LIMPET235
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Post Posted September 26th, 2016, 1:01 pm

Glad to finally see you Donald.
Now, your "other", 2nd Account will be de-activated, to stop any more confusion.

&, your Q? should be posted in the Firefox Support forum.
Thank you.
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danielp
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Post Posted October 26th, 2016, 8:50 am

I am having problems logging in. My username I believe is danp, and my email address is daniel.pincu -at- gmail.com. I have no idea what my password is. When I try and ask for my password to be reset, I do not get a reply. But a message comes up on my screen that says "The e-mail/username information submitted could not be found."

How can I get help?
Last edited by LIMPET235 on October 26th, 2016, 9:08 am, edited 1 time in total.
Reason: Edited the email addy.

DanRaisch
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Post Posted October 26th, 2016, 9:59 am

The user ID danp is associated with a different email address. Can you tell us how long ago you registered on the forums?

danielP
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Post Posted October 26th, 2016, 10:16 am

How about this one, danielP! If that is not right, I guess I will set up a new one.

danielP
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Post Posted October 26th, 2016, 12:36 pm

Did not work! Don't you have the ability of me signing in by using my email address? We are just guessing everything else!

DanRaisch
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Post Posted October 26th, 2016, 12:49 pm

I don't find any member registration using the email address you identified above nor any user ID of danp or danielP. Unless you had a lot of prior posts you might as well set up a new user ID.

James
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Post Posted October 26th, 2016, 1:30 pm

danielP wrote:How about this one, danielP! If that is not right, I guess I will set up a new one.

Guest posters cannot use a username that is already registered so danielP does not exist on forums.mozillazine.org

The username associated with your email is danspincu and the last posts made was in this thread viewtopic.php?f=39&t=2894141

danielP
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Post Posted October 27th, 2016, 2:20 pm

I have been trying to log into this discussion, but have not been successful! I have tried DanP and DanielP, with no success. My email is daniel.pincu at gmail. When I just enter my email address, it tells me I need my username, which I obviously do not remember! Isn't there a way to recover a password with just my email address? I have conversed with one of your techs,and he told me that DanP is used by someone other than me, and DanielP is not currently used.

Please explain how I can get onto the discussion without creating a new email address. And please reply by email, otherwise I may never get back on the page with your reply.

Thanks.
Daniel.pincu at gmail

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Post Posted October 27th, 2016, 3:22 pm

danielP wrote:it tells me I need my username, which I obviously do not remember!

You don't need to remember, it's written in the post above yours.

Your username is danspincu
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