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'Your seamonkey profile cannot be loaded' etc.[Linux] SOLVED

User Help for Seamonkey and Mozilla Suite
wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 3rd, 2017, 9:27 am

Hello,

I have just downloaded and installed Seamonkey for the first time and whilst the directories (seamonkey2 and seamonkey) are currently sitting in my 'Home' it should work(?)

However I get the following error 'Your seamonkey profile cannot be loaded. It may be missing or inaccessible'.

I am using Linux Mint (Mate 18.0). Any ideas please?

Please note that Firefox and Claws-Mail are both working OK.

Many thanks.
Last edited by wollytux on January 5th, 2017, 3:20 pm, edited 2 times in total.

therube

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Location: Maryland USA

Post Posted January 3rd, 2017, 10:53 am

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 3rd, 2017, 1:08 pm

Hi therube,

Afraid I have been through those links with too many response to list!

I cannot locate the profile.ini or anything else that perhaps should be located somewhere to check permissions which maybe the issue.

Other than that not being a computer wiz I am at a loss!

barbaz
 
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Joined: October 1st, 2014, 3:25 pm

Post Posted January 3rd, 2017, 1:35 pm

Please open a Terminal and post the output of the following commands (one command per line):
Code: Select all
ls -la ~/.mozilla
ls -la ~/.mozilla/seamonkey
cat ~/.mozilla/seamonkey/profiles.ini
*Always* check the changelogs BEFORE updating that important software!

wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 4th, 2017, 3:26 am

Hello barbaz

output herewith:


geopol@wraith ~ $ ls -la ~/.mozilla
total 88
drwxr-xr-x 5 geopol geopol 4096 Jan 3 15:54 .
drwxr-xr-x 455 geopol geopol 69632 Jan 4 10:20 ..
drwxr-xr-x 2 geopol geopol 4096 Sep 30 15:04 extensions
drwxr-xr-x 4 geopol geopol 4096 Jan 2 21:30 firefox
-rw-r--r-- 1 geopol geopol 3 Sep 30 13:54 firefox.last-version
drwx------ 3 geopol geopol 4096 Jan 3 15:54 seamonkey
geopol@wraith ~ $ ls -la ~/.mozilla/seamonkey
total 12
drwx------ 3 geopol geopol 4096 Jan 3 15:54 .
drwxr-xr-x 5 geopol geopol 4096 Jan 3 15:54 ..
drwx------ 3 geopol geopol 4096 Jan 3 15:54 Crash Reports
geopol@wraith ~ $ cat ~/.mozilla/seamonkey/profiles.ini
cat: /home/geopol/.mozilla/seamonkey/profiles.ini: No such file or directory
geopol@wraith ~ $

'profile' seems not to exist - not in .mozilla at least!

barbaz
 
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Joined: October 1st, 2014, 3:25 pm

Post Posted January 4th, 2017, 10:15 am

Try running
Code: Select all
rm -fvR ~/.mozilla/seamonkey ~/.cache/mozilla/seamonkey

This completely deletes the SeaMonkey profiles directory and the SeaMonkey cache directory.

Does SeaMonkey work now?

If not, how did you install SeaMonkey? Did you download it from http://www.seamonkey-project.org/, then extract it to your home directory?

And how are you running SeaMonkey?
*Always* check the changelogs BEFORE updating that important software!

wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 4th, 2017, 12:03 pm

Ran that and still get:

Your SeaMonkey profile cannot be loaded. It may be missing or inaccessible

I downloaded from there yes (/home/geopol/Downloads/seamonkey-2.46.tar.bz2) and extracted to 'Home'.

Run command is: /home/geopol/seamonkey2/seamonkey/seamonkey

Thanks. :cry:

therube

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Location: Maryland USA

Post Posted January 4th, 2017, 12:38 pm

pseudo-code...

md /TMP/
md /TMP/DUMY/

seamonkey.exe -Profile /tmp/dumy

What happens with that?
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript

barbaz
 
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Post Posted January 4th, 2017, 1:38 pm

therube wrote:pseudo-code...

... which I think translates to this on Linux -
Code: Select all
mkdir -p /tmp/dumy
~/seamonkey2/seamonkey/seamonkey -Profile /tmp/dumy


wollytux wrote:I downloaded from there yes (/home/geopol/Downloads/seamonkey-2.46.tar.bz2) and extracted to 'Home'.

Run command is: /home/geopol/seamonkey2/seamonkey/seamonkey

That's rather odd, I don't get a "seamonkey2" directory when following the steps you outlined. I install SeaMonkey just like you outlined, and I run ~/seamonkey/seamonkey (or, same thing, /home/me/seamonkey/seamonkey)
*Always* check the changelogs BEFORE updating that important software!

wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 4th, 2017, 3:32 pm

Here is the input/output for the code you gave me:

geopol@wraith ~ $ mkdir -p /tmp/dumy
geopol@wraith ~ $ ~/seamonkey2/seamonkey/seamonkey -Profile /tmp/dumy
Error: Access was denied while trying to open files in your profile directory.
geopol@wraith ~ $ sudo mkdir -p /tmp/dumy
[sudo] password for geopol:
geopol@wraith ~ $ ~/seamonkey2/seamonkey/seamonkey -Profile /tmp/dumy
Error: Access was denied while trying to open files in your profile directory.
geopol@wraith ~ $ sudo ~/seamonkey2/seamonkey/seamonkey -Profile /tmp/dumy

(seamonkey:2493): IBUS-WARNING **: The owner of /home/geopol/.config/ibus/bus is not root!
1483568218689 addons.xpi-utils WARN Disabling foreign installed add-on modern@themes.mozilla.org in app-global
GLib-GIO-Message: Using the 'memory' GSettings backend. Your settings will not be saved or shared with other applications.

Seamonkey started up after this but after being closed would not re-open from 'menu'. I have also taken away 'seamonkey2' and altered your code to recognize that and seamonkey started as before. I get the impression that there is a permission issue here should .config etc be root?


The 'seamonkey2' directory is in the instructions for installation under Linux - link below:

http://www.seamonkey-project.org/doc/in ... -uninstall

barbaz
 
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Post Posted January 4th, 2017, 4:49 pm

wollytux wrote:I have also taken away 'seamonkey2' and altered your code to recognize that and seamonkey started as before.

To clarify, you're saying it borked again, right?

wollytux wrote: should .config etc be root?

No.

Please post the output of
Code: Select all
ls -la ~
*Always* check the changelogs BEFORE updating that important software!

Frank Lion

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Post Posted January 4th, 2017, 6:17 pm

This is a Linux permissions problem, not a SM one, I reckon.
Metal Lion latest SeaMonkey & Thunderbird Themes - Sea Monkey and Silver Sea Monkey
"The only thing necessary for the triumph of evil, is for good men to do nothing." - Edmund Burke (attrib.)

wollytux
 
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Joined: March 23rd, 2015, 12:20 pm

Post Posted January 5th, 2017, 7:59 am

Yes it 'borked'.

Herewith: (note that a large number of recovered files have been deleted from output so 'total 96244' does not relate to printed output below). :roll:

Code: Select all
geopol@wraith ~ $ ls -la ~
total 96244
drwxr-xr-x 418 geopol geopol    69632 Jan  5 14:47 .
drwxr-xr-x   4 root   root       4096 Sep 30 13:54 ..
drwxr-xr-x   3 geopol geopol     4096 Sep 30 16:08 .adobe
-rwxr-xr-x   1 geopol geopol    27872 Dec 11 09:29 alsa-info.sh
drwxr-xr-x   2 geopol geopol     4096 Oct 19 21:12 .alsaplayer
drwxr-xr-x   2 geopol geopol     4096 Nov 20 18:09 .balsa
-rw-------   1 geopol geopol     1318 Jan  4 22:58 .bash_history
-rw-r--r--   1 geopol geopol      220 Sep 30 13:54 .bash_logout
-rw-r--r--   1 geopol geopol     4000 Sep 30 13:54 .bashrc
drwxr-xr-x   2 geopol geopol     4096 Sep 30 20:51 .bogofilter
drwx------   5 root   root       4096 Jan  4 22:19 .cache
-rw-r--r--   1 geopol geopol   227927 Dec 16 13:27 Christmas newsletter 2016 blue.docx
drwxr-xr-x  14 geopol geopol     4096 Jan  5 14:48 .claws-mail
drwxr-xr-x  38 geopol geopol     4096 Jan  4 22:28 .config
drwxr-xr-x   2 geopol geopol     4096 Oct 21 18:56 .cups
drwxr-xr-x   3 geopol geopol     4096 Jan  1 12:18 .dbus
drwxr-xr-x   2 geopol geopol     4096 Jan  1 16:18 Desktop
drwxr-xr-x   5 geopol geopol     4096 Dec  7 21:21 .dia
-rw-------   1 geopol geopol       25 Jan  5 14:47 .dmrc
drwxr-xr-x   2 geopol geopol     4096 Jan  1 12:18 Documents
drwxr-xr-x   2 geopol geopol     4096 Jan  4 22:35 Downloads
-rw-r--r--   1 geopol geopol    17734 Nov 25 14:27 elsies
drwxr-xr-x   2 geopol geopol     4096 Jan  3 15:54 .fontconfig
drwxr-xr-x   3 geopol geopol     4096 Oct 26 21:39 .frozen-bubble
drwxr-xr-x   5 geopol geopol     4096 Jan  5 14:47 .gconf
drwxr-xr-x  24 geopol geopol     4096 Dec  7 21:11 .gimp-2.8
-rw-r-----   1 geopol geopol        0 Jan  4 18:58 .gksu.lock
drwxr-xr-x   3 geopol geopol     4096 Dec 21 15:11 .gnome2
drwxr-xr-x   2 geopol geopol     4096 Sep 30 15:11 .gnome2_private
drwxr-xr-x   3 geopol geopol     4096 Oct  1 11:55 .gnome-commander
drwxr-xr-x   3 geopol geopol     4096 Sep 30 16:19 .gnupg
drwxr-xr-x   2 geopol geopol     4096 Oct 18 12:06 .gphoto
drwxr-xr-x   2 geopol geopol     4096 Nov 21 21:18 .gstreamer-0.10
drwx------   2 root   root       4096 Jan  1 16:04 .gvfs
drwxr-xr-x   2 geopol geopol     4096 Oct 23 17:22 .hardinfo
drwxr-xr-x   2 geopol geopol     4096 Jan  5 14:47 .hplip
-rw-------   1 geopol geopol    65826 Jan  5 14:47 .ICEauthority
drwxr-xr-x   2 geopol geopol     4096 Sep 30 14:14 .icons
drwxr-xr-x   3 geopol geopol     4096 Oct 18 12:46 .kde
drwxr-xr-x   5 geopol geopol     4096 Sep 30 16:20 .linuxmint
drwxr-xr-x   3 geopol geopol     4096 Sep 30 14:06 .local
drwxr-xr-x   3 geopol geopol     4096 Sep 30 15:17 .macromedia
drwx------   2 geopol geopol     4096 Jan  4 10:20 .moonchild productions
drwxr-xr-x   5 geopol geopol     4096 Jan  4 18:55 .mozilla
-rw-r--r--   1 geopol geopol    14106 Nov 28 22:55 ms squeekie obj
drwxr-xr-x   2 geopol geopol     4096 Jan  1 12:18 Music
drwxr-xr-x   3 geopol geopol     4096 Jan  4 19:18 .nexuiz
drwxr-xr-x   5 geopol geopol     4096 Dec 25 17:26 .openarena
drwxr-xr-x   2 geopol geopol     4096 Jan  1 12:18 Pictures
-rw-r--r--   1 geopol geopol 32070679 Nov 27 16:04 picture tour with captions.odg
-rwxrwxr-x   1 geopol geopol      675 Sep 30 13:54 .profile
drwxr-xr-x   2 geopol geopol     4096 Jan  1 12:18 Public
drwxr-xr-x   4 geopol geopol     4096 Jan  2 20:58 .purple
-rw-r--r--   1 geopol geopol     1110 Sep 28 21:56 Release.key
-rw-r--r--   1 geopol geopol     1110 Dec 29 20:30 Release.key.1
drwxr-xr-x   2 root   root       4096 Dec 11 09:34 .rpmdb
drwxr-xr-x   3 geopol geopol     4096 Dec 10 13:11 .sane
drwxr-xr-x   9 geopol geopol     4096 Jan  4 22:25 seamonkey
-rw-r--r--   1 geopol geopol        0 Sep 30 14:06 .sudo_as_admin_successful
-rw-r--r--   1 geopol geopol   222324 Dec  4 10:57 tatt..odg
drwxr-xr-x   3 geopol geopol     4096 Jan  2 21:37 .temp
drwxr-xr-x   2 geopol geopol     4096 Sep 30 14:06 Templates
drwxr-xr-x   6 geopol geopol     4096 Dec 22 11:52 .themes
-rw-r--r--   1 geopol geopol 28888844 Dec 12 18:13 Untitled 12th
-rw-r--r--   1 geopol geopol    15414 Nov 24 16:48 Untitled 1 jackie
-rw-r--r--   1 geopol geopol    15192 Dec  1 17:17 Untitled 1 judys
-rw-r--r--   1 geopol geopol    16667 Nov 28 22:43 Untitled 1 letter
-rw-r--r--   1 geopol geopol    13907 Dec  6 17:27 Untitled 1 louises 
-rw-r--r--   1 geopol geopol 28888634 Dec 12 13:35 Untitled 1my
-rw-r--r--   1 geopol geopol     8089 Nov 18 21:06 Untitled 1thing
drwxr-xr-x   2 geopol geopol     4096 Sep 30 14:06 Videos
drwxr-xr-x   2 geopol geopol     4096 Dec 10 13:21 .vuescan
-rw-r--r--   1 geopol geopol       95 Nov 22 17:07 .vuescanrc
-rw-------   1 geopol geopol      117 Jan  5 14:47 .Xauthority
-rw-r--r--   1 geopol geopol      131 Sep 30 15:26 .xinputrc
-rw-r--r--   1 geopol geopol     4044 Jan  5 14:49 .xsession-errors
geopol@wraith ~ $

barbaz
 
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Joined: October 1st, 2014, 3:25 pm

Post Posted January 5th, 2017, 11:10 am

This should fix it -
Code: Select all
sudo chown -R -c geopol: ~/.cache
sudo rm -fvR ~/.mozilla/seamonkey ~/.cache/mozilla/seamonkey


I'm guessing you ended up in that situation from using plain sudo to run GUI apps? As you've discovered the hard way, it's not a good idea. Use sudo -H instead. This ensures that the $HOME directory is set to /root instead of your user account's home.

For example, like where you ran
Code: Select all
sudo ~/seamonkey2/seamonkey/seamonkey

you would instead run
Code: Select all
sudo -H ~/seamonkey2/seamonkey/seamonkey
*Always* check the changelogs BEFORE updating that important software!

Grumpus

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Post Posted January 5th, 2017, 1:31 pm

How did you install SeaMonkey?
Did you use the Linux version supplied by Mozilla or did you use the Ubuntuzilla method?
Using the Ubuntuzilla method cuts out most of the problems and installs in both Linux Mint and Ubuntu with no issue.
Ubuntuzilla also has instructions for adding the repository so if you use Synaptic you can turn on the repository and update through normal Mint/Ubuntu methods.
By the way everything works with 2.46.

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