I have Thunderbird installed onto Win10 and works fine for a time, but few days ago when I start it it crashes in no more than 30 seconds. I can´t modify anithyng, and tried to reinstall several times but still doesnt work.
When Thunderbird shutsdown appears the Mozilla Agent buf report wirh this details:
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AdapterDeviceID: 0x11c0
AdapterDriverVersion: 22.21.13.8205
AdapterSubsysID: 128119da
AdapterVendorID: 0x10de
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.2.1
AvailablePageFile: 28943204352
AvailablePhysicalMemory: 24045735936
AvailableVirtualMemory: 523341824
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 54525952
BreakpadReserveSize: 67108864
BuildID: 20170622064432
CPUMicrocodeVersion: 0x1b
ContentSandboxCapable: 1
ContentSandboxLevel: 0
CrashTime: 1498409920
EMCheckCompatibility: true
Email: xxxxxx@gmail.com
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1498409122
MozCrashReason: MOZ_CRASH()
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x11c0, AdapterSubsysID: 128119da, AdapterDriverVersion: 22.21.13.8205
FP(D10-L1100-W00001000-T0000) DWrite? DWrite+
OOMAllocationSize: 268436622
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 730
StartupCrash: 0
StartupTime: 1498409860
SystemMemoryUsePercentage: 29
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86",
"buildId":"20170622064432","version":"52.2.1","vendor":null,"platformVersion":"52.2.1",
"xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,
"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32713,"virtualMaxMB":4096,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":58,"stepping":9,"l2cacheKB":256,
"l3cacheKB":8192,"speedMHz":3606,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX"]},"os":{"name":"Windows_NT","version":"10.0","locale":"es-ES","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":14393,"windowsUBR":1358,
"installYear":2017},"hdd":{"profile":{"model":"Samsung SSD 850 EVO 500GB","revision":"EMT02B6Q"},
"binary":{"model":"Samsung SSD 850 EVO 500GB","revision":"EMT02B6Q"},"system":{"model":"Samsung SSD 850 EVO 500GB","revision":"EMT02B6Q"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia",
"adapters":[{"description":"NVIDIA GeForce GTX 660","vendorID":"0x10de","deviceID":"0x11c0","subsysID":"128119da","RAM":2048,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_a2b0acab06663645\\nvldumd.dll","driverVersion":"22.21.13.8205","driverDate":"5-1-2017","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"unknown","telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17341},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"El tema predeterminado.","name":"Predeterminado","userDisabled":false,"appDisabled":false,"version":"52.2.1","scope":4,
"foreignInstall":false,"hasBinaryComponents":false,"installDay":17339,"updateDay":17339},"activePlugins":[],
"activeGMPlugins":{},"activeExperiment":{},"persona":null}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 39401873408
TotalPhysicalMemory: 34301599744
TotalVirtualMemory: 4294836224
URL:
UptimeTS: 211.553974154
Vendor:
Version: 52.2.1
Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
Proveedor de servicios RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc
useragent_locale: es-ES
And going to "AppData\Roaming\Thunderbird\Crash Reports\submitted" folder I found a txt with this crash report:
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Crash ID: bp-e2b8622a-65cb-4b3f-9ffe-a45ca0170625