I have a problem with Thunderbird.
I can not click on anything to open it.
I can scroll list of emails and receive emails but I can not click on anything.
No buttons work either so I can not close it or minimise it.
I have no problems on web pages.
I tried uninstalling it but it is just the same.
I have rebooted comp a few times as well but just the same.
Thanks in advance for any help with this.
Can not click on anything on the page
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Can not click on anything on the page
Not sure what web pages have to do with Thunderbird which is an email client and not a browser.I have no problems on web pages.
That said, does the same problem exist if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
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- Posts: 3
- Joined: August 26th, 2017, 6:06 am
Re: Can not click on anything on the page
I mentioned the web page to show it was only happening on Thunderbird.
Do you mean Firefox in safe mode?
If you do then yes if I open Firefox in safe mode nothing on Thunderbird works, the only thing I can do is scroll the page that is showing.
I cannot open emails, change between different email accounts and if I want to close it I have to use task manager to end process.
This only started happening yesterday, prior to that it was fine.
I have not downloaded any new software the only thing I have done but that was today was updated java.
Do you mean Firefox in safe mode?
If you do then yes if I open Firefox in safe mode nothing on Thunderbird works, the only thing I can do is scroll the page that is showing.
I cannot open emails, change between different email accounts and if I want to close it I have to use task manager to end process.
This only started happening yesterday, prior to that it was fine.
I have not downloaded any new software the only thing I have done but that was today was updated java.
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- Posts: 3
- Joined: August 26th, 2017, 6:06 am
Re: Can not click on anything on the page
Got it working now.
Had a play about and a security certificate box came up ...accepted it and now it is working.
Had a play about and a security certificate box came up ...accepted it and now it is working.
- DanRaisch
- Moderator
- Posts: 127240
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Can not click on anything on the page
No, I meant Thunderbird in Safe Mode, but that's academic now as you found the solution.Do you mean Firefox in safe mode?