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Cannot retreive/reset my password

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cjefferysmall
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Post Posted August 29th, 2017, 9:17 am

I can no longer login. It says my password is wrong. When I try to retrieve the password, it says my account hasn't been activated and won't send it. When I try to create a new account it says my email address is already in use!

Can someone in charge look up the cjsmall account, reset the password and email it to me at the specified address. Or tell me whom to contact and I will email directly to them.

Thanks.

PS: Note that it will not let me post this message using the cjsmall Username, so I had to enter something else. Let's see if this works! :-/

smsmith
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Post Posted August 31st, 2017, 12:48 pm

I did a forced reactivation of the cjsmall account. You should receive an email from the board on how to obtain access. Sometimes these emails go to your spam/junk folders.
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James
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Post Posted August 31st, 2017, 2:17 pm

cjefferysmall wrote:I can no longer login. It says my password is wrong. When I try to retrieve the password, it says my account hasn't been activated and won't send it. When I try to create a new account it says my email address is already in use!

Can someone in charge look up the cjsmall account,

PS: Note that it will not let me post this message using the cjsmall Username, so I had to enter something else.

The forum sends a email as said with a activation link as you cannot just create an account and use it right away.

The cjsmall has yet to be used here so if you were logging in before then it was with a different account.

Guest posters cannot use a username that is already in use by a account on forum.

cjefferysmall
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Post Posted September 2nd, 2017, 10:50 am

Thanks. I got the reset, activated my account, and reset the password. Thanks.

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