For any "search" the screen became a mass of #��Ei��Aetc et
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- Posts: 4
- Joined: September 3rd, 2017, 5:09 am
For any "search" the screen became a mass of #��Ei��Aetc et
Der all, thank you in advance.I made a search troght the forum, but not found the right aswern.
My problem:
Before the holyday when tring to opening a video with Youtube I got the screen attached,(reinstall, update..nothing changed) now, after holiday the problem is extended for any search.
Firefox open with google page and when I made a search I only have this full screen
#��Ei��A�AsV��HY8�b��=�i�?�BMG��p�#g�W��u��]),^&���r���������Y��n*��J�<�N+d[�cYr��0�wr`�`@�U���o�����j�$e�8��8s�4R����a�L������:~U3U0���d�4!�/߫�7��i���Q��lmI�'$�٭p���5Μ�<��{:�\zn{:��t�ǁ���kI��q�Oa���(�,��͗�z����x�m�Z箻�|"����6�����K�s�l�v�W�h�ЄtZ��f�jo�����h�~��'�rK�����]ޠ\�ǥ?gFpT����s�^��W��..�aIhV [��5��H�1�����ਯ�g�_;���4}5 ���¿R�6�&<֎���6��R����f�$��*�m��q�.�ˋ���� �� �����f�?����o��w��s_��p?`��fIq�QH�`,c��R��zN��~���*>��J�w*���-�(��RX�R�iN�8��i�4��<#~#�>�����mNR�%�xN�-p~����쾌�Ŕpu.�.f����Y^*0��]�d�[ �
If I type and address in the upper bar Firefox works fine, but not with youtube.
Please save me.
Step by step instruction for dummies
My problem:
Before the holyday when tring to opening a video with Youtube I got the screen attached,(reinstall, update..nothing changed) now, after holiday the problem is extended for any search.
Firefox open with google page and when I made a search I only have this full screen
#��Ei��A�AsV��HY8�b��=�i�?�BMG��p�#g�W��u��]),^&���r���������Y��n*��J�<�N+d[�cYr��0�wr`�`@�U���o�����j�$e�8��8s�4R����a�L������:~U3U0���d�4!�/߫�7��i���Q��lmI�'$�٭p���5Μ�<��{:�\zn{:��t�ǁ���kI��q�Oa���(�,��͗�z����x�m�Z箻�|"����6�����K�s�l�v�W�h�ЄtZ��f�jo�����h�~��'�rK�����]ޠ\�ǥ?gFpT����s�^��W��..�aIhV [��5��H�1�����ਯ�g�_;���4}5 ���¿R�6�&<֎���6��R����f�$��*�m��q�.�ˋ���� �� �����f�?����o��w��s_��p?`��fIq�QH�`,c��R��zN��~���*>��J�w*���-�(��RX�R�iN�8��i�4��<#~#�>�����mNR�%�xN�-p~����쾌�Ŕpu.�.f����Y^*0��]�d�[ �
If I type and address in the upper bar Firefox works fine, but not with youtube.
Please save me.
Step by step instruction for dummies
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: For any "search" the screen became a mass of #��Ei��Aet
provide some information please
https://support.mozilla.org/en-US/kb/us ... ix-firefox
https://support.mozilla.org/en-US/kb/us ... ix-firefox
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- Posts: 4
- Joined: September 3rd, 2017, 5:09 am
Re: For any "search" the screen became a mass of #��Ei��Aet
I did and I try a reset but now www.google.com became "unsafe page", same for yahoo or other search engine...
Nome Firefox
Versione 55.0.3
ID build 20170824053622
User agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
SO Windows_NT 6.1
Nome Firefox
Versione 55.0.3
ID build 20170824053622
User agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
SO Windows_NT 6.1
- mightyglydd
- Posts: 9813
- Joined: November 4th, 2006, 7:07 pm
- Location: Hollywood Ca.
Re: For any "search" the screen became a mass of #��Ei��Aet
If enabled try disabling Fx Hardware Acceleration.
Options > General > Performance > uncheck 'Use Recommended performance settings' and 'Use HW acceleration'.....restart Fx
Try Safe Mode
http://kb.mozillazine.org/Safe_Mode
https://support.mozilla.org/en-US/kb/tr ... -safe-mode
@Which AV are you using, one with SSL/TLS filtering?
Options > General > Performance > uncheck 'Use Recommended performance settings' and 'Use HW acceleration'.....restart Fx
Try Safe Mode
http://kb.mozillazine.org/Safe_Mode
https://support.mozilla.org/en-US/kb/tr ... -safe-mode
@Which AV are you using, one with SSL/TLS filtering?
#KeepFightingMichael and Alex.
- Reflective
- Posts: 2283
- Joined: February 15th, 2007, 11:13 am
Re: For any "search" the screen became a mass of #��Ei��Aet
It looks like UTF-8 code which is what you'd see if you opened a file which has what looks like a Notepad icon but doesn't contain readable text. How you managed to get it to appear in a browser is a mystery.
What I suggest you do to try and correct it is to create a new profile. Since you requested dummy instructions here goes:
But I'll wait to hear from you again before posting the steps to take to do that.
What I suggest you do to try and correct it is to create a new profile. Since you requested dummy instructions here goes:
- 1. Close Firefox if it's open and then hit the Windows key + R to open the Run command.
2. Type (or copy/paste) firefox.exe -p and click OK.
3. In the dialog box which opens click Create Profile. This will launch the Wizard.
4. Change the suggested "Default User" description and type: Test
5. Click Finish and you'll see a second profile appear in the dialog box you saw in step 3.
6. Click the Test profile to highlight it and remove the checkmark from where it says "Don't ask at startup".
7. Finally, click the Start Firefox button.
But I'll wait to hear from you again before posting the steps to take to do that.
- mightyglydd
- Posts: 9813
- Joined: November 4th, 2006, 7:07 pm
- Location: Hollywood Ca.
Re: For any "search" the screen became a mass of #��Ei��Aet
Reflective wrote:What I suggest you do to try and correct it is to create a new profile.
Yeah AFTER he/she's tried SIMPLE basic troubleshooting.
#KeepFightingMichael and Alex.
- Reflective
- Posts: 2283
- Joined: February 15th, 2007, 11:13 am
Re: For any "search" the screen became a mass of #��Ei��Aet
Creating a new profile is a valid method of troubleshooting.mightyglydd wrote:Reflective wrote:What I suggest you do to try and correct it is to create a new profile.
Yeah AFTER he/she's tried SIMPLE basic troubleshooting.
But since the OP mentioned that he was a novice I would imagine he won't have a clue of what this means.
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: For any "search" the screen became a mass of #��Ei��Aet
see above, either profile broken, cert storage defective -> new profile, other security software intermittent (most possible), or malwarenow www.google.com became "unsafe page"
https://support.mozilla.org/en-US/kb/tr ... OWN_ISSUER
https://support.mozilla.org/en-US/kb/tr ... ed-malware
AdwCleaner AdwCleaner Download
Insert [Report] here, then [Cleanup]
if you mean "unsecure" this one
https://support.mozilla.org/en-US/kb/wh ... ecure-mean
not possible - google ist https (SSL) only and dont has mixed content. or you are not on google but more on a fake site.
thats why i asked for the about support, please insert text here, whether or not you like it its not polite to deny helpers request.
- Happy112
- Posts: 485
- Joined: April 15th, 2017, 10:25 am
- Location: Never-Never-Land
Re: For any "search" the screen became a mass of #��Ei��Aet
Hi DZZ,
Some major websites like Google, Facebook, and YouTube use a new kind of compression. If there is an intermediary filtering your access to those sites, and it has not been updated to handle this compression, you get the kind of question-mark-diamond characters shown in your screenshot.
The latest program identified as having this problem was Lavasoft's Web Companion program. If you have that one, please try disabling or uninstalling it.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
If that's not it, this may be caused by malware, and in other (similar) cases using AdwCleaner fixed it :
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/ ... aner.shtml
Some major websites like Google, Facebook, and YouTube use a new kind of compression. If there is an intermediary filtering your access to those sites, and it has not been updated to handle this compression, you get the kind of question-mark-diamond characters shown in your screenshot.
The latest program identified as having this problem was Lavasoft's Web Companion program. If you have that one, please try disabling or uninstalling it.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
If that's not it, this may be caused by malware, and in other (similar) cases using AdwCleaner fixed it :
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/ ... aner.shtml
- mightyglydd
- Posts: 9813
- Joined: November 4th, 2006, 7:07 pm
- Location: Hollywood Ca.
Re: For any "search" the screen became a mass of #��Ei��Aet
No Kidding!! Really.Reflective wrote: Creating a new profile is a valid method of troubleshooting.
With Pictures.. https://support.mozilla.org/en-US/kb/pr ... x-profiles
@Or FWIW type about:profiles in address bar click create New profile.
What you imagine is your business, in reality this has been a recurring problem around here (with ESET AV for me) which can render any amount of Fx tweaking useless.But since the OP mentioned that he was a novice I would imagine he won't have a clue of what this means.
#KeepFightingMichael and Alex.
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- Posts: 4
- Joined: September 3rd, 2017, 5:09 am
Re: For any "search" the screen became a mass of #��Ei��Aet
Fx Hardware Acc removed= Same problem
New profile= same problem
I will continue with next suggestions
New profile= same problem
I will continue with next suggestions
- mightyglydd
- Posts: 9813
- Joined: November 4th, 2006, 7:07 pm
- Location: Hollywood Ca.
Re: For any "search" the screen became a mass of #��Ei��Aet
Presumably you added nothing to the new profile?
@Which Anti Virus are you using ??
@Which Anti Virus are you using ??
Last edited by mightyglydd on September 3rd, 2017, 8:37 am, edited 1 time in total.
#KeepFightingMichael and Alex.
- makaiguy
- Posts: 16878
- Joined: November 18th, 2002, 6:44 pm
- Location: Somewhere in SE USA
- Contact:
Re: For any "search" the screen became a mass of #��Ei��Aet
It looks to me that it is displaying the code of the video as though it were text.
Sometimes site-specific problems can be fixed by removing your cookies for that site and clearing your cache (already-downloaded copies of the page files).
Menu path:
Sometimes site-specific problems can be fixed by removing your cookies for that site and clearing your cache (already-downloaded copies of the page files).
Menu path:
- [If running on Windows]: Tools | Options , or
[If running on OSX]: Firefox | Preferences , or
[If running on Linux]: Edit | Preferences
Clear cache:
Advanced | Network | Clear Now
Clear cookies:
Privacy | Show Cookies - remove cookies (from the problem site only)
Doug Wilson
Win10 64bit: FF 124.0.2 64bit, TB 102.12.0 32-bit ║ Android 13/10: FF 124.2.0/115.9.0 ║ No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers
Win10 64bit: FF 124.0.2 64bit, TB 102.12.0 32-bit ║ Android 13/10: FF 124.2.0/115.9.0 ║ No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers
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- Posts: 4
- Joined: September 3rd, 2017, 5:09 am
Re: For any "search" the screen became a mass of #��Ei��Aet
Foudn! A malaware found with AdwCleaner (not with the antivirus)... Firfox and youtube work fine, but all the Google Ads disapears defentely!
Top service guys, thank you.
Top service guys, thank you.
-
- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: For any "search" the screen became a mass of #��Ei��Aet
Brummelchen wrote:see above, either profile broken, cert storage defective -> new profile, other security software intermittent (most possible), or malwarenow http://www.google.com became "unsafe page"
https://support.mozilla.org/en-US/kb/tr ... OWN_ISSUER
https://support.mozilla.org/en-US/kb/tr ... ed-malware
AdwCleaner AdwCleaner Download
Insert [Report] here, then [Cleanup]
if you mean "unsecure" this one
https://support.mozilla.org/en-US/kb/wh ... ecure-mean
not possible - google ist https (SSL) only and dont has mixed content. or you are not on google but more on a fake site.
thats why i asked for the about support, please insert text here, whether or not you like it its not polite to deny helpers request.
Brummelchen wrote:provide some information please
https://support.mozilla.org/en-US/kb/us ... ix-firefox
the magic number is 51 and you are probably part of it