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White text instead of tag colour

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Jackperry
 
Posts: 2
Joined: September 14th, 2017, 7:17 pm

Post Posted September 14th, 2017, 7:24 pm

https://imgur.com/a/ZefsD
Tag colours "Jack Perry" should be green, but it only loads as white text when I tag an email.

https://imgur.com/a/9K5Po
It's not green, just white text.

Maybe there's a limit to the number of tags you can set?

Not sure, I've been searching google but haven't found much.

Thanks!

tanstaafl
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Posts: 43135
Joined: July 30th, 2003, 5:06 pm

Post Posted September 14th, 2017, 8:14 pm

With the current version (52.3.0) which tag I set first determines what color is used to highlight the line in the folder listing. However, that has not always been true, in many versions it tried to merge the colors of assigned tag. I do not know whether the current behavior is intentional or not as I haven't tried setting multiple tags for the same message for a long while and I can't remember it being mentioned in recent release notes.

http://kb.mozillazine.org/Tags

What version of Thunderbird are you using?
You might try temporarily running in safe mode (help -> restart with add-ons disabled) to rule out it being a side effect of a add-on that no longer works well with the current version.

Just to be clear, are we talking about the contents of the folder listing? Your second image was so clipped I wasn't sure of the context. Tags have no effect on the messages contents. Just the associated line in the folder listing.

Jackperry
 
Posts: 2
Joined: September 14th, 2017, 7:17 pm

Post Posted September 14th, 2017, 8:48 pm

I am using version 52.3.0

Yeah, I should have provided a larger screenshot. It is the folder listing. If I right click an email> tag > Jack Perry it will appear as white text (not green highlight as it should be). I am only tagging the email once. What I meant by "Maybe there's a limit to the number of tags you can set" is that we have multiple users who have set up seperate tags each. For example, in my first screenshot there are some of the other users by name. Their tags work as intended, but my one doesn't, so I thought it might be a limit to the number of tags you can have.
Last edited by Jackperry on September 14th, 2017, 9:10 pm, edited 1 time in total.

tanstaafl
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Posts: 43135
Joined: July 30th, 2003, 5:06 pm

Post Posted September 14th, 2017, 8:59 pm

http://kb.mozillazine.org/Limits_-_Thunderbird

I'm not aware of a limit to the number of tags you can define in a profile. Its not clear what limits apply to the number of tags that you can assign to a specific message as POP accounts store that information in a header and IMAP accounts normally store it using IMAP keywords. The maximum header size and the maximum number of IMAP keywords is server specific and can vary greatly.

https://stackoverflow.com/questions/272 ... rs#2721849

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