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Attachments from apple mail senders not showing

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Tyttinen
 
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Joined: June 29th, 2017, 12:53 am

Post Posted June 29th, 2017, 12:57 am

Hello, suddenly about a month ago my thunderbird stopped showing attachments from senders that use apple mail. Is this a common problem and what can be done?
I can now get the attachments that aplle mail users send from webmail only.

DanRaisch
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Post Posted June 29th, 2017, 4:28 am

What version of Thunderbird? Check that under Help->Troubleshooting information.
Any recent changes in your computer or software configuration that might be relevant?
(including OS or Thunderbird updates, adding extensions or themes, etc. and any security program updates)
If you view the message in Thunderbird and press Ctrl+U, there should be a block of text similar to this which references the name of the file attached to the message:

Content-Disposition: attachment;
filename="Revised Proposed Contract.pdf"; size=3981315;
creation-date="Wed, 14 Jun 2017 22:41:01 GMT";
modification-date="Wed, 14 Jun 2017 22:41:01 GMT"
Content-Transfer-Encoding: base64

What is listed as the "Content-Transfer-Encoding" for the attachments from Apple Mail?

makaiguy

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Post Posted June 29th, 2017, 6:41 am

And to add to Dan's reply...

What do you mean by "stopped showing attachments"? They aren't listed as attachments at the bottom of the message? You're set to show attachments inline, but they don't display in the text box when viewing the message? Something else?
Doug Wilson, "The Makai Guy"
Win10 (64bit): FF 52.4.0 ESR (64bit), TB 52.3.0 (32bit)║ Android 7.0/7.1.1: FF 57.0, No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

Tyttinen
 
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Joined: June 29th, 2017, 12:53 am

Post Posted August 16th, 2017, 11:16 pm

Hi, problem solved, i needed to switch the view to Original HTML.

Pres-Gas
 
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Joined: September 18th, 2017, 1:21 pm

Post Posted September 18th, 2017, 1:23 pm

This does not resolve the problem as there are people that want to have plain text emails. What steps do we need to do to have attachments viewable?

Thanks!

DanRaisch
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Post Posted September 19th, 2017, 6:14 am

By definition a plain text message would display...plain text. Attachments would appear as attachments, not as images within the message.

Pres-Gas
 
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Post Posted September 19th, 2017, 9:10 am

DanRaisch wrote:By definition a plain text message would display...plain text. Attachments would appear as attachments, not as images within the message.


:|

I am well aware that a plain text message displays "...plain text". However, any attachments; embedded in the message or separate attachments are displayed at the bottom of an email.

Lately, and it does seem to be related to Apple mail, any sort of attachments are not displayed at the bottom. As the OP said when message body is viewed in any version of html not only do in line attachments show up but separate ones display at the bottom.

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