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How do I get rid of the diamond with the question marks in i

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Harvey Hotshoes

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Post Posted September 19th, 2017, 6:17 pm

For some reason many incoming eMail message display a few, or sometimes, many of the following symbols.

��������

I am assuming that TB has a formatting setting that I am missing. Anyway, how do I prevent them from appearing?

Not a biggie, but annoying just the same as, should I be replying or forwarding the message, I have to remove all of the symbols. Yeah, I am anal about message formatting.

Thanks!
Harvey

tanstaafl
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Post Posted September 20th, 2017, 7:19 am

Try setting the encoding to unicode in view -> text encoding.

Harvey Hotshoes

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Post Posted September 20th, 2017, 9:35 am

Thanks Tanstaafl!

Setting is already in "Unicode".

Punt!

Harvey

tanstaafl
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Post Posted September 20th, 2017, 9:57 am

Select the message and use view -> message source or control->U and look at the raw message source. Search for the Content-Type: header nearest the Subject. What is it set to ?

Some examples:
Content-Type: text/html;charset=ISO-8859-1
Content-Type: text/plain; charset="us-ascii"
Content-Type: multipart/mixed;
boundary="_004_CY4PR17MB0933B381947D7CAB7A37BF01D5EB0CY4PR17MB0933namp_"

Harvey Hotshoes

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Location: Montana

Post Posted September 20th, 2017, 10:06 am

Here's what I found:

This is a multi-part message in MIME format.
--------------BA7DED506BF1C1EABE16B752
Content-Type: text/plain; charset=windows-1252; format=flowed
Content-Transfer-Encoding: 7bit

--------------BA7DED506BF1C1EABE16B752
Content-Type: multipart/related;
boundary="------------BE008758493A39E5F8E1537B"


--------------BE008758493A39E5F8E1537B
Content-Type: text/html; charset=windows-1252
Content-Transfer-Encoding: 8bit

Harvey

tanstaafl
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Post Posted September 20th, 2017, 10:40 am

Your message is made up of multiple pieces that use character set Windows-1252 . See https://en.wikipedia.org/wiki/Windows-1252

Try selecting Western instead of Unicode. Western is probably ISO-8859-1 (Western Europe) , which is pretty close to Windows-1252 if you are using Windows as your operating system. See https://en.wikipedia.org/wiki/ISO/IEC_8859-1

Harvey Hotshoes

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Post Posted September 20th, 2017, 10:50 am

Bingo!

Switched to "Western" and the little buggers disappeared!

Thanks Tanstaafl!

Harvey

Harvey Hotshoes

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Post Posted September 20th, 2017, 2:59 pm

Darn! Switched to "Western" which eliminated the �������� but now I am getting this "Â", (without the quotes). They seem to appear after periods and paragraph marks.

he resumed reading.Â
 Â
Trying to find a topic

Hopefully, you have an answer for this issue too.

Thanks again!

Harvey

Harvey Hotshoes

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Post Posted September 20th, 2017, 3:02 pm

Forgot that I am also seeing extraneous symbols which appear to be in place of apostrophes. Here's an example appearing in the word "doesn't".

like he doesn’t realize that people

Thanks again.

Harvey

tanstaafl
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Post Posted September 20th, 2017, 3:21 pm


makaiguy

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Post Posted September 20th, 2017, 7:22 pm

like he doesn’t realize that people


n’ is typical of text copied from a document in MS Office and pasted into a website without first cleaning up its proprietary Microsoft formatting code. This non-standard coding will generally only be correctly interpreted by other MS applications.
Doug Wilson, "The Makai Guy"
Win10 (64bit): FF 52.4.0 ESR (64bit), TB 52.3.0 (32bit)║ Android 7.0/7.1.1: FF 57.0, No TB for Android available, dammit!
What a fool believes he sees, no wise man has the power to reason away - Doobie Brothers

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