When I go to https://ttlc.intuit.com/questions?filte ... ort=newest
and I would click on an answer the page opens and it goes to the bottom of the page.
I have restarted FF in Safe Mode.
I have uninstalled and did a clean installation of FF 55.0.3 on Windows 7 Pro SP1.
It still happens.
Strange that it is only happening on the TurboTax community web site.
Any suggestion as to why this is happening and how do I fix it?
Jumps to bottom of page - Single site
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- Posts: 143
- Joined: November 7th, 2005, 6:56 pm
Jumps to bottom of page - Single site
Windows 10 Pro 64bit - Firefox 115.0.2 Thunderbird 115.0
- DanRaisch
- Moderator
- Posts: 127231
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Jumps to bottom of page - Single site
Sounds like a problem with the site's coding. Have you tried visiting the same site with IE or another browser?
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- Posts: 143
- Joined: November 7th, 2005, 6:56 pm
Re: Jumps to bottom of page - Single site
I just tried with IE and no problem there.
I tried it with my laptop (FF 55.0.3) and it is also going to the bottom of the page.
I tried it with my laptop (FF 55.0.3) and it is also going to the bottom of the page.
Windows 10 Pro 64bit - Firefox 115.0.2 Thunderbird 115.0
- DanRaisch
- Moderator
- Posts: 127231
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Jumps to bottom of page - Single site
I'm also running 55.0.3 and don't see that happening. I get the same results as with Vivaldi and Edge.
Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
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- Posts: 143
- Joined: November 7th, 2005, 6:56 pm
Re: Jumps to bottom of page - Single site
Nope that does not clear up the problem.DanRaisch wrote:I'm also running 55.0.3 and don't see that happening. I get the same results as with Vivaldi and Edge.
Clear the browser cache (use menu path Tools->Options->Advanced->Network tab->click on "Clear Now" button.)
Delete any cookies relating to the site(s) involved (Tools->Options->Privacy->Firefox will "Use custom settings for History"->Show Cookies button).
Nor did a a clean installation of Firefox.
Windows 10 Pro 64bit - Firefox 115.0.2 Thunderbird 115.0
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Re: Jumps to bottom of page - Single site
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Does not happen for me with FF55.0.3, FF56b12 or FF57a.
Make sure you are accepting cookies for the site.
EDIT: FYI, reinstalling the FF app changes nothing since all the info is in the profile.
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Does not happen for me with FF55.0.3, FF56b12 or FF57a.
Make sure you are accepting cookies for the site.
EDIT: FYI, reinstalling the FF app changes nothing since all the info is in the profile.
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
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- Posts: 143
- Joined: November 7th, 2005, 6:56 pm
Re: Jumps to bottom of page - Single site
Cookies are accepted.
When I say clean install I mean that when I uninstalled FF I removed all left over directories and folders.
Old Profile was removed and the new one was implemented.
It is only that site.
When I say clean install I mean that when I uninstalled FF I removed all left over directories and folders.
Old Profile was removed and the new one was implemented.
It is only that site.
Windows 10 Pro 64bit - Firefox 115.0.2 Thunderbird 115.0