MozillaZine

Saved old settings

User Help for Mozilla Thunderbird
ep2012

User avatar
 
Posts: 666
Joined: October 20th, 2007, 11:16 pm
Location: Windsor, Ontario near Detroit

Post Posted October 5th, 2017, 5:47 pm

So my TB is very corrupt & when I went to export mail (not settings) using the add-on import/export, it showed me mail accounts that had been deleted or the settings had been replaced when I moved hosters. We are talking 11 years old & most of the accounts had no mail in them.

Is this normal that TB keeps mail accounts or mail from years ago even though you've deleted them?

Also when trying to drag multiple folders into one folder, it didn't work. When I tried it again, it said the folder already existed there even though it wasn't there. How can we delete the temp folder that is telling TB it's there when it's not?

Thanks

tanstaafl
Moderator

User avatar
 
Posts: 43379
Joined: July 30th, 2003, 5:06 pm

Post Posted October 5th, 2017, 8:25 pm

Deleted messages aren't physically deleted until the folder is compacted . They are merely marked deleted and hidden from view. When you delete an account its mail folders are kept, but ignored. It was only recently that a checkbox was added in recent versions to provide the option of deleting them when deleting an account. The reason why the folders were kept (when deleting an account) is to avoid somebody losing their mail if they deleted the wrong account or they changed their mind about deleting the account.

If you drag and drop a folder and TB complains the folder already exists, you need to copy/move its contents instead.

What do you mean by temp folder? I'm not aware of one begin specified in "copies & folders". Typically the only reason you can't delete a folder is its a special folder like the inbox or its specified in "copies & folders". In most cases specifying a different folder in "copies & folders" lets you delete the folder.

ep2012

User avatar
 
Posts: 666
Joined: October 20th, 2007, 11:16 pm
Location: Windsor, Ontario near Detroit

Post Posted October 6th, 2017, 3:24 pm

Temp folder - my website coder was helping me & he doesn't know TB, so he just thought the .msfs were like temp folders.

Thanks for the info, but I still think something is wrong b/c I had this issue again where it told me that the e-mail account already existed. After rebooting my computer the problem self-corrected.

Have a lovely night.

Return to Thunderbird Support


Who is online

Users browsing this forum: Google [Bot] and 5 guests