56.0.1 (64-bit) update killed [only] eBay images

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Mozzied
Posts: 116
Joined: February 14th, 2007, 2:20 pm

56.0.1 (64-bit) update killed [only] eBay images

Post by Mozzied »

eBay images will not load after the latest update. This is the case on their front page as well as listings page and individual item pages. No other sites are affected and the images load fine in Chrome.

I have:
cleared cache/cookies/history
checked permission/privacy/security settings, left them at default
disabled all add-ons

The odd thing is, when I did the above the first time, then reopened FF and went to eBay, images loaded. Ok, bingo, it must be an add-on conflict (I have some legacy ones). However, when I enabled add-ons and then checked eBay a few hours later, then performed the above steps again, images remain blocked; they won't load no matter what I try, I just get empty placeholders w/o error messages (except on individual item pages, where I get the "Image not available" message).

I've checked dozens of sites, including Amazon, other major etailers, YouTube, etc.., so it doesn't appear to be a Flash, CSS, JS issue. eBay permissions are set the same as with functional sites.
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Mark12547
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Location: Oregon, United States, Earth

Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by Mark12547 »

This has also hit me in Nightly.

If you want to wade through it, you can read https://support.mozilla.org/en-US/questions/1179883

For the time being, I'm using a suggestion posed there:

On the address bar, type about:config (and if asked, yes, I'll be careful)

In the preferences search bar, search for security.ssl.enable_ocsp_stapling

Then double-click on the security.ssl.enable_ocsp_stapling line to change it from True to False.
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lovemyfoxy
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Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by lovemyfoxy »

That was the problem. The pictures weren't getting stapled to the page.
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jscher2000
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Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by jscher2000 »

LoveMyFoxy wrote:That was the problem. The pictures weren't getting stapled to the page.
LOL

This problem affects several sites that use the Akamai CDN. It's just that most of them don't load at all; it's weird that only one of eBay's servers is affected.
  • i.ebayimg.com => e5842.g.akamaiedge.net
  • www.cbssports.com => e5952.b.akamaiedge.net
  • tools.usps.com => e7154.dscb.akamaiedge.net
  • www.amazon.de => e15317.ci.akamaiedge.net
  • www.ask.com => e12353.b.akamaiedge.net
  • radar.weather.gov => e278.dscg.akamaiedge.net
  • www.allstate.com => e10996.x.akamaiedge.net
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by Brummelchen »

firefox 57 is showing pictures. may not helpful for now but its a foreview.
using some kind of adblocker/scriptblocker?
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Grumpus
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Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by Grumpus »

Some of it may be due to cross site scripting on one or more of the sites and blocked by Firefox or an extension. tools.usps postal site problem appears to be cross site scripting caused by double click. No problem with ask.com but surprised as that usually ahows as MCI dba Verizon not akamai.
Radar loaded without issue but ebay site i.ebayimg.com provided a "something wrong" page and suggested going to the home page which I tried which completed.
Doesn't matter what you say, it's wrong for a toaster to walk around the house and talk to you
Mozzied
Posts: 116
Joined: February 14th, 2007, 2:20 pm

Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by Mozzied »

Yep, server (or stapling based on server?) issue. When I checked this morning, images loaded, even with all my add-ons enabled, and I had not modified the config.
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by Brummelchen »

its seems an OCSP error, i read it in german and it concerns ebay and amazon
https://www.camp-firefox.de/forum/viewt ... 8&t=122133
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jscher2000
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Re: 56.0.1 (64-bit) update killed [only] eBay images

Post by jscher2000 »

All of the problem sites have certs signed by the "Symantec Class 3 Secure Server CA - G4" so I suspect a little hiccup in Symantec's infrastructure. But you probably need specialized tools to inspect the verification for yourself to see why Firefox doesn't like it.
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