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HELP

User Help for Mozilla Firefox
Jerreswife
 
Posts: 4
Joined: April 28th, 2015, 6:07 pm

Post Posted November 3rd, 2017, 6:47 pm

My Firefox keeps locking up and say, not respond. It happens almost constantly. Any help is appreciated.

Brummelchen
 
Posts: 3846
Joined: March 19th, 2005, 10:51 am

Post Posted November 4th, 2017, 3:33 am

Troubleshoot and diagnose Firefox problems
Most problems with Firefox can be fixed by following the troubleshooting methods described below. Try these steps in order.
https://support.mozilla.org/en-US/kb/tr ... x-problems

provide some information please (text, not raw)
https://support.mozilla.org/en-US/kb/us ... ix-firefox

test firefox in safe-mode please:
https://support.mozilla.org/en-US/kb/tr ... -safe-mode
or
http://kb.mozillazine.org/Safe_mode

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