Thanks for the reply Dan Raisch,
Incoming: imap-mail.outlook.com port 993 SSL/TLS NORMAL PASSWORD
outgoing: smtp-mail.outlook.com 587 STARTTLS NORMAL PASSWORD
This is continuous and not intermittent. I currently receive my mail via Thunderbird but have to reply or send any new mail via their Website. very frustraiting.
I have pasted my prefs.js file below if it helps;
# Mozilla User Preferences
/* Do not edit this file.
*
* If you make changes to this file while the application is running,
* the changes will be overwritten when the application exits.
*
* To make a manual change to preferences, you can visit the URL about:config
*/
user_pref("app.update.lastUpdateTime.addon-background-update-timer", 1510001009);
user_pref("app.update.lastUpdateTime.blocklist-background-update-timer", 1510001129);
user_pref("app.update.lastUpdateTime.search-engine-update-timer", 1510069796);
user_pref("app.update.lastUpdateTime.xpi-signature-verification", 1510001249);
user_pref("browser.cache.disk.capacity", 358400);
user_pref("browser.cache.disk.filesystem_reported", 1);
user_pref("browser.download.importedFromSqlite", true);
user_pref("browser.search.countryCode", "GB");
user_pref("browser.search.region", "GB");
user_pref("datareporting.sessions.current.activeTicks", 25);
user_pref("datareporting.sessions.current.clean", true);
user_pref("datareporting.sessions.current.firstPaint", 10911);
user_pref("datareporting.sessions.current.main", 1287);
user_pref("datareporting.sessions.current.startTime", "1510069760877");
user_pref("datareporting.sessions.current.totalTime", 218);
user_pref("datareporting.sessions.currentIndex", 3);
user_pref("datareporting.sessions.previous.0", "{\"s\":1510000856001,\"a\":148,\"t\":1752,\"c\":true,\"m\":240,\"fp\":12086,\"sr\":-1}");
user_pref("datareporting.sessions.previous.1", "{\"s\":1510002610858,\"a\":17,\"t\":1138,\"c\":true,\"m\":81,\"fp\":4757,\"sr\":-1}");
user_pref("datareporting.sessions.previous.2", "{\"s\":1510004126342,\"a\":7,\"t\":47,\"c\":true,\"m\":1527,\"fp\":11948,\"sr\":-1}");
user_pref("extensions.blocklist.pingCountTotal", 2);
user_pref("extensions.blocklist.pingCountVersion", 2);
user_pref("extensions.bootstrappedAddons", "{}");
user_pref("extensions.databaseSchema", 19);
user_pref("extensions.e10s.rollout.hasAddon", false);
user_pref("extensions.e10sBlockedByAddons", true);
user_pref("extensions.enabledAddons", "messagingmenu%40mozilla.com:1.3.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:52.4.0");
user_pref("extensions.getAddons.cache.lastUpdate", 1510001010);
user_pref("extensions.getAddons.databaseSchema", 5);
user_pref("extensions.lastAppVersion", "52.4.0");
user_pref("extensions.lastPlatformVersion", "52.4.0");
user_pref("extensions.pendingOperations", false);
user_pref("extensions.xpiState", "{\"app-global\":{\"{972ce4c6-7e08-4474-a285-3208198ce6fd}\":{\"d\":\"/usr/lib/thunderbird/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}.xpi\",\"e\":true,\"v\":\"52.4.0\",\"st\":1507139062000},\"
messagingmenu@mozilla.com\":{\"d\":\"/usr/lib/thunderbird/extensions/
messagingmenu@mozilla.com.xpi\",\"e\":true,\"v\":\"1.3.1\",\"st\":1507139062000}}}");
user_pref("mail.ab_remote_content.migrated", 1);
user_pref("mail.account.account1.identities", "id1");
user_pref("mail.account.account1.server", "server1");
user_pref("mail.account.account2.server", "server2");
user_pref("mail.account.account3.identities", "id2");
user_pref("mail.account.account3.server", "server3");
user_pref("mail.account.lastKey", 3);
user_pref("mail.accountmanager.accounts", "account1,account2,account3");
user_pref("mail.accountmanager.defaultaccount", "account1");
user_pref("mail.accountmanager.localfoldersserver", "server2");
user_pref("mail.append_preconfig_smtpservers.version", 2);
user_pref("mail.attachment.store.version", 1);
user_pref("mail.default_charsets.migrated", 1);
user_pref("mail.displayname.version", 4);
user_pref("mail.folder.views.version", 1);
user_pref("mail.identity.id1.archive_folder", "imap://roadrash100%
40live.com@imap-mail.outlook.com/Archives");
user_pref("mail.identity.id1.doBcc", false);
user_pref("mail.identity.id1.draft_folder", "imap://roadrash100%
40live.com@imap-mail.outlook.com/Drafts");
user_pref("mail.identity.id1.drafts_folder_picker_mode", "0");
user_pref("mail.identity.id1.encryptionpolicy", 0);
user_pref("mail.identity.id1.fcc_folder", "imap://roadrash100%
40live.com@imap-mail.outlook.com/Sent");
user_pref("mail.identity.id1.fcc_folder_picker_mode", "0");
user_pref("mail.identity.id1.fullName", "Jon");
user_pref("mail.identity.id1.reply_on_top", 1);
user_pref("mail.identity.id1.sign_mail", false);
user_pref("mail.identity.id1.smtpServer", "smtp1");
user_pref("mail.identity.id1.stationery_folder", "imap://roadrash100%
40live.com@imap-mail.outlook.com/Templates");
user_pref("mail.identity.id1.tmpl_folder_picker_mode", "0");
user_pref("mail.identity.id1.useremail", "
roadrash100@live.com");
user_pref("mail.identity.id1.valid", true);
user_pref("mail.identity.id2.archive_folder", "imap://roadrash%
40ntlworld.com@imap.virginmedia.com/Archives");
user_pref("mail.identity.id2.draft_folder", "imap://roadrash%
40ntlworld.com@imap.virginmedia.com/Drafts");
user_pref("mail.identity.id2.drafts_folder_picker_mode", "0");
user_pref("mail.identity.id2.fcc_folder", "imap://roadrash%
40ntlworld.com@imap.virginmedia.com/Sent");
user_pref("mail.identity.id2.fcc_folder_picker_mode", "0");
user_pref("mail.identity.id2.fullName", "Jon");
user_pref("mail.identity.id2.reply_on_top", 1);
user_pref("mail.identity.id2.sig_bottom", true);
user_pref("mail.identity.id2.smtpServer", "smtp2");
user_pref("mail.identity.id2.stationery_folder", "imap://roadrash%
40ntlworld.com@imap.virginmedia.com/Templates");
user_pref("mail.identity.id2.tmpl_folder_picker_mode", "0");
user_pref("mail.identity.id2.useremail", "
roadrash@ntlworld.com");
user_pref("mail.identity.id2.valid", true);
user_pref("mail.openMessageBehavior.version", 1);
user_pref("mail.root.imap", "/home/jon/.thunderbird/mlwzzaad.default/ImapMail");
user_pref("mail.root.imap-rel", "[ProfD]ImapMail");
user_pref("mail.root.none", "/home/jon/.thunderbird/mlwzzaad.default/Mail");
user_pref("mail.root.none-rel", "[ProfD]Mail");
user_pref("mail.server.server1.cacheCapa.acl", false);
user_pref("mail.server.server1.cacheCapa.quota", false);
user_pref("mail.server.server1.check_new_mail", true);
user_pref("mail.server.server1.directory", "/home/jon/.thunderbird/mlwzzaad.default/ImapMail/imap-mail.outlook.com");
user_pref("mail.server.server1.directory-rel", "[ProfD]ImapMail/imap-mail.outlook.com");
user_pref("mail.server.server1.hostname", "imap-mail.outlook.com");
user_pref("mail.server.server1.login_at_startup", true);
user_pref("mail.server.server1.max_cached_connections", 5);
user_pref("mail.server.server1.name", "
roadrash100@live.com");
user_pref("mail.server.server1.namespace.personal", "\"\"");
user_pref("mail.server.server1.port", 993);
user_pref("mail.server.server1.serverIDResponse", "(\"name\" \"Microsoft.Exchange.Imap4.Imap4Server\" \"version\" \"15.20\")");
user_pref("mail.server.server1.socketType", 3);
user_pref("mail.server.server1.spamActionTargetAccount", "imap://roadrash100%
40live.com@imap-mail.outlook.com");
user_pref("mail.server.server1.storeContractID", "@mozilla.org/msgstore/berkeleystore;1");
user_pref("mail.server.server1.timeout", 29);
user_pref("mail.server.server1.trash_folder_name", "Deleted");
user_pref("mail.server.server1.type", "imap");
user_pref("mail.server.server1.userName", "
roadrash100@live.com");
user_pref("mail.server.server2.ageLimit", 30);
user_pref("mail.server.server2.applyToFlaggedMessages", false);
user_pref("mail.server.server2.cleanupBodies", false);
user_pref("mail.server.server2.daysToKeepBodies", 30);
user_pref("mail.server.server2.daysToKeepHdrs", 30);
user_pref("mail.server.server2.directory", "/home/jon/.thunderbird/mlwzzaad.default/Mail/Local Folders");
user_pref("mail.server.server2.directory-rel", "[ProfD]Mail/Local Folders");
user_pref("mail.server.server2.downloadByDate", false);
user_pref("mail.server.server2.downloadUnreadOnly", false);
user_pref("mail.server.server2.hostname", "Local Folders");
user_pref("mail.server.server2.name", "Local Folders");
user_pref("mail.server.server2.numHdrsToKeep", 2000);
user_pref("mail.server.server2.spamActionTargetAccount", "mailbox://nobody@Local%20Folders");
user_pref("mail.server.server2.storeContractID", "@mozilla.org/msgstore/berkeleystore;1");
user_pref("mail.server.server2.type", "none");
user_pref("mail.server.server2.userName", "nobody");
user_pref("mail.server.server3.cacheCapa.acl", false);
user_pref("mail.server.server3.cacheCapa.quota", true);
user_pref("mail.server.server3.check_new_mail", true);
user_pref("mail.server.server3.directory", "/home/jon/.thunderbird/mlwzzaad.default/ImapMail/imap.virginmedia.com");
user_pref("mail.server.server3.directory-rel", "[ProfD]ImapMail/imap.virginmedia.com");
user_pref("mail.server.server3.hostname", "imap.virginmedia.com");
user_pref("mail.server.server3.login_at_startup", true);
user_pref("mail.server.server3.max_cached_connections", 5);
user_pref("mail.server.server3.name", "
roadrash@ntlworld.com");
user_pref("mail.server.server3.namespace.personal", "\"\"");
user_pref("mail.server.server3.port", 993);
user_pref("mail.server.server3.serverIDResponse", "(\"name\" \"Dovecot\")");
user_pref("mail.server.server3.socketType", 3);
user_pref("mail.server.server3.spamActionTargetAccount", "imap://roadrash%
40ntlworld.com@imap.virginmedia.com");
user_pref("mail.server.server3.storeContractID", "@mozilla.org/msgstore/berkeleystore;1");
user_pref("mail.server.server3.timeout", 29);
user_pref("mail.server.server3.type", "imap");
user_pref("mail.server.server3.userName", "
roadrash@ntlworld.com");
user_pref("mail.smtpserver.smtp1.authMethod", 3);
user_pref("mail.smtpserver.smtp1.description", "Outlook.com (Microsoft)");
user_pref("mail.smtpserver.smtp1.hostname", "smtp-mail.outlook.com");
user_pref("mail.smtpserver.smtp1.port", 587);
user_pref("mail.smtpserver.smtp1.try_ssl", 2);
user_pref("mail.smtpserver.smtp1.username", "
roadrash100@live.com");
user_pref("mail.smtpserver.smtp2.authMethod", 3);
user_pref("mail.smtpserver.smtp2.description", "Virgin Media");
user_pref("mail.smtpserver.smtp2.hostname", "smtp.virginmedia.com");
user_pref("mail.smtpserver.smtp2.port", 465);
user_pref("mail.smtpserver.smtp2.try_ssl", 3);
user_pref("mail.smtpserver.smtp2.username", "
roadrash@ntlworld.com");
user_pref("mail.smtpservers", "smtp1,smtp2");
user_pref("mail.spam.version", 1);
user_pref("mail.startup.enabledMailCheckOnce", true);
user_pref("mail.ui-rdf.version", 15);
user_pref("mailnews.database.global.datastore.id", "0dfe0e13-e3b5-40b8-be66-e169ce24553");
user_pref("mailnews.quotingPrefs.version", 1);
user_pref("mailnews.start_page_override.mstone", "52.4.0");
user_pref("mailnews.tags.$label1.color", "#FF0000");
user_pref("mailnews.tags.$label1.tag", "Important");
user_pref("mailnews.tags.$label2.color", "#FF9900");
user_pref("mailnews.tags.$label2.tag", "Work");
user_pref("mailnews.tags.$label3.color", "#009900");
user_pref("mailnews.tags.$label3.tag", "Personal");
user_pref("mailnews.tags.$label4.color", "#3333FF");
user_pref("mailnews.tags.$label4.tag", "To Do");
user_pref("mailnews.tags.$label5.color", "#993399");
user_pref("mailnews.tags.$label5.tag", "Later");
user_pref("mailnews.tags.version", 2);
user_pref("media.gmp.storage.version.observed", 1);
user_pref("network.cookie.prefsMigrated", true);
user_pref("network.predictor.cleaned-up", true);
user_pref("services.blocklist.addons.checked", 1509989981);
user_pref("services.blocklist.clock_skew_seconds", 11148);
user_pref("services.blocklist.gfx.checked", 1509989981);
user_pref("services.blocklist.last_etag", "\"1492010695571\"");
user_pref("services.blocklist.last_update_seconds", 1509989981);
user_pref("services.blocklist.onecrl.checked", 1509989981);
user_pref("services.blocklist.plugins.checked", 1509989981);
user_pref("signon.importedFromSqlite", true);
user_pref("toolkit.telemetry.cachedClientID", "a52b43f6-fff8-478c-8647-57400e57a67e");
user_pref("toolkit.telemetry.previousBuildID", "20171005162202");
user_pref("toolkit.telemetry.prompted", 2);