Sky News

[aptisman]

Using FF 57.0.1 on Win 7

On https://news.sky.com/ I get text and placeholders but no graphics or videos.

I see a similar issue was discussed many versions ago but nothing recent.

Can any anyone help please?

[DanRaisch]

Try clearing the cache and any cookies for that site.
To clear cache: Tools->Options->Privacy & Security->click on "Clear now"
To clear cookies for a site: Tools->Options->Privacy & Security->click on "Show Cookies".

[aptisman]

Thanks, but I have tried that, to no avail.

[RobertJ]

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I see the same thing; starting in safe mode solves the problem. Must be either an extension or one of the other things suspended in safe-mode.

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[RobertJ]

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Found the problem. The site uses trackers. If you go to the URL bar at the extreme left you can disable tracking protection for that site.

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[aptisman]

Well done, and thanks.

[RobertJ]

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Your welcome

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