cannot log-in
- rickyblondin
- Posts: 8
- Joined: November 18th, 2017, 8:55 am
cannot log-in
I try to sign in at videotron.com with my account and when I click the sign in icon nothing happens, with the previous firefox 56.2 I did not have this problem, Videotron is my internet. tv and telephone provider and I can`t access it no more with firefox 57.
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: cannot log-in
https://www.videotron.com/client/reside ... mer-Centre
test firefox in safe-mode please:
https://support.mozilla.org/en-US/kb/tr ... -safe-mode
or
http://kb.mozillazine.org/Safe_mode
test firefox in safe-mode please:
https://support.mozilla.org/en-US/kb/tr ... -safe-mode
or
http://kb.mozillazine.org/Safe_mode
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
-
- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: cannot log-in
seems that you have to wait until some1 else arrives
or contact service:
http://www.videotron.com/residential/contact-us (right side)
or forum
https://forum.videotron.com/t5/English/ct-p/en
sorry.
or contact service:
http://www.videotron.com/residential/contact-us (right side)
or forum
https://forum.videotron.com/t5/English/ct-p/en
sorry.
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: cannot log-in
What happens if you purposely put an incorrect un/pw?
Does it reply back with a "Incorrect username or password. Please try again." message?
Does it reply back with a "Incorrect username or password. Please try again." message?
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
- rickyblondin
- Posts: 8
- Joined: November 18th, 2017, 8:55 am
Re: cannot log-in
No, When I click the sign-in icon it just gets brighter, before upgrading to ff57 it worked fine.
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: cannot log-in
Then as a test, create a new Profile, load the site, & see if you can log in with that.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
- rickyblondin
- Posts: 8
- Joined: November 18th, 2017, 8:55 am
Re: cannot log-in
No, new profile same , it also does it when I click the icon on NHL.com for to login my account, the only way I can access these accounts is using browser Explorer 11 otherwise FF57 is on par so far with everything else and I do not want to revert back to FF56.2.
- rickyblondin
- Posts: 8
- Joined: November 18th, 2017, 8:55 am
Re: cannot log-in
It`s working now, gremlins I guess