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Firefox redirector malware

User Help for Mozilla Firefox
Quakeboy02
 
Posts: 4
Joined: December 25th, 2017, 8:27 am

Post Posted December 25th, 2017, 8:35 am

I'm using Firefox version 57.0.2 on Windows 10. Somehow, I've gotten some malware that appears to use the popup blocker to redirect me to a bad site. Normally, it tries to redirect me to redemotoructs.co, but occasionally it redirects me to something really nasty.

I've reinstalled Firefox several times. Neither trendmicro's malware detection software nor Windows Defender find anything. So, what do I do next, besides load Linux and have done with it?

DanRaisch
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Post Posted December 25th, 2017, 8:39 am

First, uninstalling and reinstalling the application itself has absolutely no impact on your Profile, which is where saved preferences like your home page and user selected settings reside, and where most problems arise. Unless you have also removed the original Firefox profile, the problem could still be in that data.

Second, install and run these programs, consecutively, not simultaneously.
http://www.superantispyware.com/
http://www.safer-networking.org/en/index.html
http://www.bleepingcomputer.com/download/adwcleaner/
https://www.malwarebytes.org/

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://bleepingcomputer.com/
http://www.spywareinfoforum.com/
http://aumha.net/viewforum.php?f=30
https://forums.malwarebytes.org/index.p ... topic=9573

Quakeboy02
 
Posts: 4
Joined: December 25th, 2017, 8:27 am

Post Posted December 25th, 2017, 9:00 am

Thanks a lot! I'll work through that today.

DanRaisch
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Post Posted December 25th, 2017, 9:10 am

You're welcome, and good luck.

Quakeboy02
 
Posts: 4
Joined: December 25th, 2017, 8:27 am

Post Posted December 25th, 2017, 9:58 am

So the first thing I did was to remove the profile. When firefox started up, I allowed it to re-sync. Would that resync the problem as well? If so, have I completely lost all my bookmarks, passwords, and pretty much everything I need?

setiblaj
 
Posts: 2
Joined: December 25th, 2017, 1:44 pm

Post Posted December 25th, 2017, 1:50 pm

I'm having the same issue with these redirections.

Same Firefox version 57.0.2 also on Windows 10.

Will follow instructions...

setiblaj
 
Posts: 2
Joined: December 25th, 2017, 1:44 pm

Post Posted December 25th, 2017, 2:52 pm

Installed http://www.superantispyware.com/

Removed 1600+ cookies and weird stuff.

Firefox no longer redirects!

Thanks!

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted December 26th, 2017, 4:13 am

Would that resync the problem as well?

Without being sure of the source of the redirect it would be impossible to say whether the synch would bring back the problem.

costark
 
Posts: 287
Joined: July 14th, 2004, 5:03 am

Post Posted December 26th, 2017, 6:01 am

Quakeboy02 wrote:So the first thing I did was to remove the profile. When firefox started up, I allowed it to re-sync. Would that resync the problem as well?
If so, have I completely lost all my bookmarks, passwords, and pretty much everything I need?

Just Save your Profile locally / on Ext Drive(s) [ Daily / Often ] to Protect against the disaster you cite.
Where Profile Parts are Stored for Pick & Choose to Save ---- https://support.mozilla.org/en-US/kb/pr ... -user-data
Imaging Software like Macrium Reflect that I use will Save your entire computer; Read-up,Compare, Buy one and use it.
Firefox 61.0.2 (64) - Win 7-64 Hm Prem - Hm-Stdnt '10 Ofce - ESET EIS - MBAM Prem 3 - SuperAS Pro - Macrium Reflect 7 - Diskeeper Pro 15- EPIM Mail - NO Java or Flash - i5 8G Quad Sandy Bridge G2

Quakeboy02
 
Posts: 4
Joined: December 25th, 2017, 8:27 am

Post Posted December 26th, 2017, 2:01 pm

OK, I just gave up and did a full system restore keeping my files. I've gone to only a handful of sites, none of them should be candidates for malware, and yet, I'm back to square one. It almost seems like the problem is actually my.yahoo.com

DanRaisch
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Post Posted December 26th, 2017, 3:32 pm

OK, I just gave up and did a full system restore keeping my files.

Did you ever remove your original Firefox profile so you could start from scratch?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

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