Firefox has been very reliable, but recently when I tried to open browser I got problem loading page with messages to check network connection and firewall. No network connection problems and firewall not the problem. Tried the following:
uninstall and install
cleared cookies and cache
disabled ipv6 in firefox
refreshed
I'm on Vista and Windows 7
Suggestions would be appreciated.
Thanks!
firefox won't load
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TheVisitor
- Posts: 5472
- Joined: May 13th, 2012, 10:43 am
Re: firefox won't load
What Antivirus&Firewall are you using ?
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therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: firefox won't load
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
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mac8300
- Posts: 4
- Joined: January 7th, 2018, 3:14 pm
Re: firefox won't load
Hello The Visitor and the rube:
I'm using version 52.5 My firewall is Norton and it has been disabled.
Mac8300
I'm using version 52.5 My firewall is Norton and it has been disabled.
Mac8300
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DanRaisch
- Moderator
- Posts: 127231
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: firefox won't load
Did Firefox recently update to 52.5?
Have you tried closing Firefox and removing all references to it from Norton's permissions list and then rebooting the system and trying Firefox?
Have you tried closing Firefox and removing all references to it from Norton's permissions list and then rebooting the system and trying Firefox?
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mac8300
- Posts: 4
- Joined: January 7th, 2018, 3:14 pm
Re: firefox won't load
Hello Dan Raisch:
Yes, Firefox updated on the same day that I lost ability to connect. On the same day, I was transitioned to All references to Firefox have been removed on Norton.
Mac8300
Yes, Firefox updated on the same day that I lost ability to connect. On the same day, I was transitioned to All references to Firefox have been removed on Norton.
Mac8300
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DanRaisch
- Moderator
- Posts: 127231
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: firefox won't load
Try starting the computer in Windows Safe Mode with Networking.
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mac8300
- Posts: 4
- Joined: January 7th, 2018, 3:14 pm
Re: firefox won't load
Hello DanRaisch:
How will this procedure assist with reinstating my Firefox being able to load pages.
Mac8300
How will this procedure assist with reinstating my Firefox being able to load pages.
Mac8300
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DanRaisch
- Moderator
- Posts: 127231
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: firefox won't load
By eliminating any potential interference from Norton. Sometimes disabling security software only disables the user interface without impacting the scanning/blocking functionality.