Get all crash reports submitted

User Help for Mozilla Firefox
Post Reply
User avatar
fixit7
Posts: 233
Joined: May 19th, 2015, 3:11 pm

Get all crash reports submitted

Post by fixit7 »

How do I get all my crash reports to get submitted?

Unsubmitted Crash Reports
Report ID Date Crashed
6b9092e5-de07-2ce6-9be3-ae3dbb5afc37
1/22/18 7:54 AM
1f1c0049-0e61-1d9b-900c-4b1bd875e572
1/22/18 7:54 AM
6f0e398e-f758-7720-a58e-8c7a28f67767
1/22/18 7:54 AM
062a94c1-8e64-d623-e1c6-6845bf6bb34d
1/22/18 7:52 AM
47e75de1-0fef-d8d6-f561-8f3d23458162
1/22/18 7:51 AM
TheVisitor
Posts: 5469
Joined: May 13th, 2012, 10:43 am

Re: Get all crash reports submitted

Post by TheVisitor »

Its been awhile, but I think you can just click the link and it will submit...
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: Get all crash reports submitted

Post by Brummelchen »

click the blue links and wait.

the result may look like this
https://crash-stats.mozilla.com/report/ ... 3dbb5afc37
(currently you have nothing submitted so empty and fail)

Viewing crash reports: To view your crash reports from within Firefox:
https://support.mozilla.org/en-US/kb/mo ... sh-reports
User avatar
fixit7
Posts: 233
Joined: May 19th, 2015, 3:11 pm

Re: Get all crash reports submitted

Post by fixit7 »

I found that left clicking the crash report sends it.

There should be a way that ALL crash reports are sent automatically.
User avatar
the-edmeister
Posts: 32249
Joined: February 25th, 2003, 12:51 am
Location: Chicago, IL, USA

Re: Get all crash reports submitted

Post by the-edmeister »

With the way that some users keep using Firefox without taking the time to investigate why their installation is crashing so often, like ignoring it and not getting help, it's no wonder that not every report goes thru automatically.

The receiving server is often times overloaded during certain hours of the day and that server is then throttled to prevent it from crashing altogether. And to make it handle more reports isn't the answer, too much data does no one any good. But there have been some improvements made recently, so it may take a bit time to "fine tune" the Crash Report system all over again.

Please keep in mind is that the Crash Reporting system is primarily for helping Mozilla improve Firefox, not for us to provide user support for crashes.
A mind is a terrible thing to waste. Mine has wandered off and I'm out looking for it.
User avatar
fixit7
Posts: 233
Joined: May 19th, 2015, 3:11 pm

Re: Get all crash reports submitted

Post by fixit7 »

I understand.

But what is difficult to understand is my crashes with the html page that I load, NEVER occurred before Firefox Quantum.??

Seamonkey which is mozilla based, has never crashed.

I think FF is a fine browser and appreciate it's much increased speed. :-)
User avatar
James
Moderator
Posts: 27999
Joined: June 18th, 2003, 3:07 pm
Location: Made in Canada

Re: Get all crash reports submitted

Post by James »

Firefox 57.0 and later including the Firefox 58.0 Release tomorrow is what Quantum refers to.
Brummelchen
Posts: 4480
Joined: March 19th, 2005, 10:51 am

Re: Get all crash reports submitted

Post by Brummelchen »

There should be a way that ALL crash reports are sent automatically.
normally the crash reporter dialog shows up and ask about transitting crash data.
and quantum shows a bottom line when there are unsent crash reports.
at least: no, you have to do it yourself
User avatar
fixit7
Posts: 233
Joined: May 19th, 2015, 3:11 pm

Re: Get all crash reports submitted

Post by fixit7 »

Thanks.
User avatar
therube
Posts: 21703
Joined: March 10th, 2004, 9:59 pm
Location: Maryland USA

Re: Get all crash reports submitted

Post by therube »

So what are some of your (submitted) crash report URLs?
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
User avatar
fixit7
Posts: 233
Joined: May 19th, 2015, 3:11 pm

Re: Get all crash reports submitted

Post by fixit7 »

https://crash-stats.mozilla.com/report/ ... 2fb0180124

My crashes on the web page still occur with the newest Ver. 58, but they do occur less.

Once when I tried loading it and it shows about:newtab with the ball going back and forth.
Post Reply