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User Help for Mozilla Firefox
JmfD
 
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Joined: February 9th, 2018, 12:04 pm

Post Posted February 9th, 2018, 12:57 pm

So the help section for this issue isn't clear to me. I can not determine if it is saying that if i reset my password because I forgot it than all of my information will be gone. All my bookmaks, drive files, extensions, saved passwords, etc. Is that correct or am I misunderstanding what it is saying? If thats the case then why reset it at all?? Just make a new one

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DanRaisch
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Post Posted February 9th, 2018, 2:22 pm

To what help section are you referring? What URL?

JmfD
 
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Joined: February 9th, 2018, 12:04 pm

Post Posted February 27th, 2018, 3:15 pm

DanRaisch wrote:To what help section are you referring? What URL?


https://support.mozilla.org/en-US/kb/iv ... nformation

DanRaisch
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Post Posted February 27th, 2018, 8:06 pm

That's correct. The data will be lost on the synch server side, not erased from the system on which you reset the password. Make certain that you do the reset on your primary machine, the one with the most up to date data.

To be cautious, you could do a local backup of that system before resetting the synch passord -- http://kb.mozillazine.org/Profile_backup

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