keyboard typing wrong characters

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timewarp
Posts: 16
Joined: November 8th, 2015, 3:59 am

Re: keyboard typing wrong characters

Post by timewarp »

DanRaisch wrote:Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
i,ve set up a new profile called test, disabled all addons and the Problem is still the same.

btw, previously I deleted the driver for the kdyboard and allowed Windows to find and install a new driver - still the same.
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DanRaisch
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Re: keyboard typing wrong characters

Post by DanRaisch »

so my beljef so that it is a Firefox problem.
Maybe or maybe not. This is the one and only report of such a problem I can recall seeing on these forums. I’d expect more if it was Firefox itself.
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dickvl
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Joined: July 18th, 2005, 3:25 am

Re: keyboard typing wrong characters

Post by dickvl »

I think that ZoneAlarm has an Anti-Keylogger feature.
We have seen issues reported before with ZA, so check that out.
timewarp
Posts: 16
Joined: November 8th, 2015, 3:59 am

Re: keyboard typing wrong characters

Post by timewarp »

So it looks as if there is no solution from the experts?? I think that means bye bye Firefox, hello Edge.
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RobertJ
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Re: keyboard typing wrong characters

Post by RobertJ »

timewarp wrote:I think that means bye bye Firefox, hello Edge.
Mozillazine wrote:We folks are not part of Mozilla.
Established in 1998, MozillaZine is an independent Mozilla news, community and support site.
MozillaZine is not run by the Mozilla Foundation and is not an official part of the Mozilla project.
We really don't care.

Image

It's probably that c****y surface keyboard.

.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
toolong
Posts: 913
Joined: December 24th, 2011, 10:29 am

Re: keyboard typing wrong characters

Post by toolong »

RobertJ wrote:
timewarp wrote:I think that means bye bye Firefox, hello Edge.
Mozillazine wrote:We folks are not part of Mozilla.
Established in 1998, MozillaZine is an independent Mozilla news, community and support site.
MozillaZine is not run by the Mozilla Foundation and is not an official part of the Mozilla project.
We really don't care.

Image

It's probably that c****y surface keyboard.

.
Don't ya' just hate it when they threaten to leave? What I find most upsetting is when they don't.
timewarp
Posts: 16
Joined: November 8th, 2015, 3:59 am

Re: keyboard typing wrong characters

Post by timewarp »

RobertJ wrote:
timewarp wrote:I think that means bye bye Firefox, hello Edge.
Mozillazine wrote:We folks are not part of Mozilla.
Established in 1998, MozillaZine is an independent Mozilla news, community and support site.
MozillaZine is not run by the Mozilla Foundation and is not an official part of the Mozilla project.
We really don't care.

Image

It's probably that c****y surface keyboard.

.
This wasn't a threat, merely a statement of fact. If I can't use Firefox, then I'll have to use something else.
BTW, Robert, you sound like a really nice person.
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RobertJ
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Location: Chicago IL/Oconomowoc WI

Re: keyboard typing wrong characters

Post by RobertJ »

timewarp wrote:BTW, Robert, you sound like a really nice person.
Not really; I'm a moderator.

.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
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DanRaisch
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Re: keyboard typing wrong characters

Post by DanRaisch »

Now, now, Robert. You have been behaving a bit better lately so "nice" might be a valid term. Maybe not "very nice" but "nice." :mrgreen:
ian_r_l
Posts: 4
Joined: February 27th, 2018, 5:03 am

Re: keyboard typing wrong characters

Post by ian_r_l »

Hi

I'm getting exactly the same symptoms on my Dell laptop.

Pressing any key, or the same key repeatedly produces the qwertyuiop etc sequence.

I have tried safe mode and disabling add-ons etc and there is no change. This problem only occurs in Firefox. In all other programs the keyboard respond normally.

I do not have this problem on my desktop pc using the same version of Firefox.

Many thanks

Ian
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DanRaisch
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Re: keyboard typing wrong characters

Post by DanRaisch »

Are you running ZoneAlarm security software on that system?
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Also see http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
ian_r_l
Posts: 4
Joined: February 27th, 2018, 5:03 am

Re: keyboard typing wrong characters

Post by ian_r_l »

Hi

I am running zonealarm. New firefox profile makes no difference.

Thanks

Ian
ian_r_l
Posts: 4
Joined: February 27th, 2018, 5:03 am

Re: keyboard typing wrong characters

Post by ian_r_l »

Thanks Dan

You gave me a clue... I turned off Zonealarm antikeylogger and Firefox is now behaving.

I'd rather not leave anti key logger switched off though so is there a problem specific to Firefox?? The problem only happened after the most recent Firefox update.

Ian
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DanRaisch
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Re: keyboard typing wrong characters

Post by DanRaisch »

That would be a question to address to ZoneAlarm.
ian_r_l
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Joined: February 27th, 2018, 5:03 am

Re: keyboard typing wrong characters

Post by ian_r_l »

Being as it is only the latest version of Firefox that is misbehaving and all other software and system are ok I'm more inclined to think it's something with Firefox.

I will ask Zonelabs for their thoughts too.

Ian
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