Forgotten Account Password

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JmfD
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Joined: February 9th, 2018, 12:04 pm

Forgotten Account Password

Post by JmfD »

So the help section for this issue isn't clear to me. I can not determine if it is saying that if i reset my password because I forgot it than all of my information will be gone. All my bookmaks, drive files, extensions, saved passwords, etc. Is that correct or am I misunderstanding what it is saying? If thats the case then why reset it at all?? Just make a new one

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DanRaisch
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Re: Forgotten Account Password

Post by DanRaisch »

To what help section are you referring? What URL?
JmfD
Posts: 2
Joined: February 9th, 2018, 12:04 pm

Re: Forgotten Account Password

Post by JmfD »

DanRaisch wrote:To what help section are you referring? What URL?
https://support.mozilla.org/en-US/kb/iv ... nformation
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DanRaisch
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Re: Forgotten Account Password

Post by DanRaisch »

That's correct. The data will be lost on the synch server side, not erased from the system on which you reset the password. Make certain that you do the reset on your primary machine, the one with the most up to date data.

To be cautious, you could do a local backup of that system before resetting the synch passord -- http://kb.mozillazine.org/Profile_backup
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