Whenever I try to log in to my mobile banking on my banks web site I get an error where the login page cannot be displayed.
Is it my Firefox (I use Canary) - or is this a problem with Firefox generally.
Can anyone try to get to the login screen from the button on the top right of this page and confirm the result.
https://personal.natwest.com/personal.html
This has been this way for some time -since about 3 updates ago - and any feedback would be appreciated.
TIA
Problem with site access
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Problem with site access
its redirected to
https://www.nwolb.com/default.aspx?CookieCheck=...
!?
whats "canary"? nightly?
try firefox safe-mode.
do you use some user agent switcher?
https://www.nwolb.com/default.aspx?CookieCheck=...
!?
whats "canary"? nightly?
try firefox safe-mode.
do you use some user agent switcher?
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3427.0 Safari/537.36
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- Joined: December 31st, 2003, 7:58 am
Re: Problem with site access
That is the page that fails with an error "ERR_CONNECTION_RESET".Brummelchen wrote:its redirected to
https://www.nwolb.com/default.aspx?CookieCheck=...
!?
whats "canary"? nightly?
try firefox safe-mode.
do you use some user agent switcher?Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3427.0 Safari/537.36
This is canary
https://www.google.co.uk/chrome/browser/canary.html
I started using that some time ago because I was constantly getting problems with the standard version of Chrome.
I tried the standard version again this morning, and that reaches the page OK and allows me to log in - so it looks like a problem with canary which has been there for some time.
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Problem with site access
Is it my Firefox (I use Canary)
kidding?This is canary
https://www.google.co.uk/chrome/browser/canary.html
This is a firefox forum...
i am pretty sure you have googled for this error
https://www.google.com/search?q=ERR_CON ... ET+firefox
and read this
https://support.mozilla.org/de/questions/1056868
if you speak about chrome go straight here -> https://support.google.com/chrome/
not our business, sorry.
- Daifne
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Re: Problem with site access
Moving to Mozillazine Tech since this is about Chrome, not Firefox
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- Posts: 235
- Joined: December 31st, 2003, 7:58 am
Re: Problem with site access
My apologies.
I use both browsers because neither is 100% reliable and I was getting the same problem with Firefox, but that resolved on the last but one update - this morning my brain was not in gear when I posted.
I use both browsers because neither is 100% reliable and I was getting the same problem with Firefox, but that resolved on the last but one update - this morning my brain was not in gear when I posted.
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Problem with site access
nevermind
so this issue is showing up in firefox AND chrome?
https://www.webnots.com/fix-err_connect ... le-chrome/
could also be a problem in the connection itself
https://www.en.advertisercommunity.com/ ... 3?nobounce
what i can only tel you that
https://personal.natwest.com/personal.html
LOGIN upper right leads me to
https://www.nwolb.com/default.aspx
is Edge or Internet Explorer having same issue?
Which security software is installed?
so this issue is showing up in firefox AND chrome?
https://www.webnots.com/fix-err_connect ... le-chrome/
could also be a problem in the connection itself
https://www.en.advertisercommunity.com/ ... 3?nobounce
what i can only tel you that
https://personal.natwest.com/personal.html
LOGIN upper right leads me to
https://www.nwolb.com/default.aspx
is Edge or Internet Explorer having same issue?
Which security software is installed?
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- Posts: 435
- Joined: May 11th, 2017, 9:52 am
Re: Problem with site access
No worries, sometimes us longer forum users are put off by people asking questions using Chrome, because it shows myself that Firefox isn't important to them, but you clarified it nicely why you were using Chrome. Sometimes trolls come over here using Chrome to complain about Firefox. What version of Firefox are you using?pewe wrote:My apologies.
I use both browsers because neither is 100% reliable and I was getting the same problem with Firefox, but that resolved on the last but one update - this morning my brain was not in gear when I posted.
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- Posts: 252
- Joined: June 23rd, 2004, 8:24 am
Re: Problem with site access
The browser console in Chrome and Firefox (press F12) should give you more details as to the failure.
However, a quick look makes me think it is because https://personal.natwest.com/personal.html uses a Symantec certificate and these are gradually being untrusted by Mozilla and Google due to irregularities with their certificate issuing process.
However, a quick look makes me think it is because https://personal.natwest.com/personal.html uses a Symantec certificate and these are gradually being untrusted by Mozilla and Google due to irregularities with their certificate issuing process.
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- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Problem with site access
cert for that page is valid. otherwise i should have noticed it. if not valid -> disable ssl scanning in your antivius, same sh*t - another antvirus.uses a Symantec certificate and these are gradually being untrusted by Mozilla and Google due to irregularities with their certificate issuing process.
- James
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Re: Problem with site access
For TLS certificates issued by Symantec before June 1st, 2016 then yes.Soothsayer wrote:However, a quick look makes me think it is because https://personal.natwest.com/personal.html uses a Symantec certificate and these are gradually being untrusted by Mozilla and Google due to irregularities with their certificate issuing process.
https://www.mozilla.org/firefox/60.0/releasenotes/
https://blog.mozilla.org/security/2018/ ... tificates/