Firefox installed but still will not work?

[Buzzrr]

On my mother's computer: I have backed up all of her settings with MozBackup. Reinstalled Firefox, yet it still will not run as it previously hadn't before when she called me to look at it. I'm not too familiar with Firefox as I am with SeaMonkey, so I installed that so at least she can get onto the internet with that browser. I'm still perplexed why it will not run Firefox even after a reinstall and uninstalling the old one using Absolute Uninstaller.

[DanRaisch]

Did Absolute Uninstaller remove the original profile or only the program files/directory?
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

[Frank Lion]

On my mother's computer: I have backed up all of her settings with MozBackup. Reinstalled Firefox, yet it still will not run as it previously hadn't before when she called me to look at it.

Details of her setup? She only has to be using an old PC, an old Linux distro or Windows XP and Firefox is not going to work, or even start, on that.

[Brummelchen]

I have backed up all of her settings with MozBackup

MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding.

http://mozbackup.jasnapaka.com/

NOT further recommended.

[Buzzrr]

On my mother's computer: I have backed up all of her settings with MozBackup. Reinstalled Firefox, yet it still will not run as it previously hadn't before when she called me to look at it.

Details of her setup? She only has to be using an old PC, an old Linux distro or Windows XP and Firefox is not going to work, or even start, on that.

No she has an ASUS F556UA-AS54 15.6-inch Full-HD Laptop Core i5, 8GB RAM, 256GB SSD with Windows 10 x64 archectecture. I picked it out for her needs.

[Buzzrr]

Did Absolute Uninstaller remove the original profile or only the program files/directory?
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows

Even so MozBackup should have retained her original settings.

[therube]

What does happen when you try to run FF?

[dfoulkes]

As Brummelchen pointed out... Mozbackup is no longer being updated and in fact on the link to Moz that he posted the author warns about problems... and BTW... the product list includes SeaMonkey so it may not work properly on that either. What version of Firefox did you install for your mother?

[Buzzrr]

As Brummelchen pointed out... Mozbackup is no longer being updated and in fact on the link to Moz that he posted the author warns about problems... and BTW... the product list includes SeaMonkey so it may not work properly on that either. What version of Firefox did you install for your mother?

The latest version of Firefox. I understand somewhere there are backup files which are duplicates of the original firefox settings? As I said I'm not familiar with Firefox it's just that my family used that for their browser.

Can SeaMonkey run those backup files from her computer?
Where might those be to import into SeaMonkey?

[DanRaisch]

There are two "latest" versions of Firefox. The standard release version (60.0.2) is the latest in that category but there is also version 52.8.1ESR, targeted for businesses that prefer to see fewer updates while accepting security fixes. It's likely you are working with the former but that's not definite.

There are no automatic duplicates of user selected settings made, so any changes made to those settings after initial installation would be lost if the user profile were corrupted or destroyed. That includes things like history, bookmarks, choice of displayed toolbars, etc would disappear. Only the "out of the box" original, default values would be available if a new profile were created or if Firefox and the user profile were to be removed from the system and a totally new installation made.

[Buzzrr]

I have backed up all of her settings with MozBackup

MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding.

http://mozbackup.jasnapaka.com/

NOT further recommended.

It has always worked for every version of Firefox. I even use it for SeaMonkey. it has worked flawlessly. Even in transfering to new computers.

[Buzzrr]

What does happen when you try to run FF?

Nothing the fans rev up and I just then just the whole thing down because it sounds like it's using too much CPUs.
Also I really hate Windows 10. I use Windows 7 Ultimate. The GUI is so much better.

God I've got to get some sleep the tree trimmers have been out in front of my house all day long after recently suffering through a seizure taken to hospital staying there for days and from bad side effects which a drug doctors had originally given to me.

[Brummelchen]

"it has worked" is absolutly correct. WE know why YOU should not use it it. it buggy, period. use another backupper!

"should have retained" ist also correct, but because buggy it dont include all files and it has issues to recover.
rename files to ZIP and extract content

This article explains how to selectively transfer Firefox user data and settings to a new Firefox profile
http://kb.mozillazine.org/Transferring_ ... _-_Firefox

[therube]

fans rev up and I just then just the whole thing down

So are you saying that FF does open, only it isn't particularly usable, or isn't usable at all - even though it happens to "show up"?

Can SeaMonkey run those backup files from her computer?

Most likely yes.
What version of FF was she running?

Is Session Restore of importance?
(Naming difference in the restore files between FF & SeaMonkey.)

Extensions, if used, could be an issue.


Best bet is to install SeaMonkey & migrate over needed data from FF to SeaMonkey.

[Buzzrr]

fans rev up and I just then just the whole thing down

So are you saying that FF does open, only it isn't particularly usable, or isn't usable at all - even though it happens to "show up"?

Can SeaMonkey run those backup files from her computer?

Most likely yes.
What version of FF was she running?

Is Session Restore of importance?
(Naming difference in the restore files between FF & SeaMonkey.)

Extensions, if used, could be an issue.


Best bet is to install SeaMonkey & migrate over needed data from FF to SeaMonkey.

Okay then tell me how to do that?

I will find your responses after I can finally now get some peace and quiet now that the tree trimmer have left my home.
They've been here since early morning!

Now where's that sleep emotion at? It's now early mid-afternoon!