Running FF 61.0.2 on a laptop that I had not used for a while (it had really old FF version that I upgraded to the latest one). I noticed that sync was not working after the update, so I disconnected the sync account and tried to connect again. But upon trying to log in, I get "Unexpected error" message. What should I do?
Update:
Tried to log in to FF Sync from one of my working computers (save version of FF), using this link: https://www.mozilla.org/en-US/firefox/accounts/. Got "Unexpected error" as well. Wondering if something could be wrong with my account? The Sync continues to work on that computer, I just can't log in to the account or manage the account from the Settings page.
Firefox Sync - Unexpected error
- Alice0775
- Posts: 2818
- Joined: October 26th, 2007, 11:25 pm
- Location: OSAKA
Re: Firefox Sync - Unexpected error
Yep,GKnight wrote:Running FF 61.0.2 on a laptop that I had not used for a while (it had really old FF version that I upgraded to the latest one). I noticed that sync was not working after the update, so I disconnected the sync account and tried to connect again. But upon trying to log in, I get "Unexpected error" message. What should I do?
Update:
Tried to log in to FF Sync from one of my working computers (save version of FF), using this link: https://www.mozilla.org/en-US/firefox/accounts/. Got "Unexpected error" as well. Wondering if something could be wrong with my account? The Sync continues to work on that computer, I just can't log in to the account or manage the account from the Settings page.
Now, Mozilla Engineers are looking into the problem.
https://status.services.mozilla.com/
Firefox Accounts
We have detected that some FxA users are having issues logging in. Engineers are looking into the problem.
Timestamp: Aug 18, 17:10 UTC
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- Posts: 24
- Joined: November 7th, 2013, 8:51 am
Re: Firefox Sync - Unexpected error
@ Alice0775, thanks, I did check the service status before I posted and everything was green. Looks like they updated the status since. I really picked the wrong time to work on that laptop
- damole
- Posts: 35
- Joined: May 18th, 2005, 9:58 pm
Re: Firefox Sync - Unexpected error
I was having the same problem all day yesterday until evening UK time. I posted on the Mozilla support forums.
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- Posts: 24
- Joined: November 7th, 2013, 8:51 am
Re: Firefox Sync - Unexpected error
All good now, seems like it was fixed yesterday.
@ Alice0775 - off-topic. Your screen name looks familiar, are you the author of the "Go Parent Folder" extension? It worked great for me for years, thanks! Too bad can't use it with Quantum....
@ Alice0775 - off-topic. Your screen name looks familiar, are you the author of the "Go Parent Folder" extension? It worked great for me for years, thanks! Too bad can't use it with Quantum....