Update 62.0 buggy
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For me, today's update has been a disaster, even after I tried a reboot. Every single time I close Firefox, I get the error message that we're sorry but the program has crashed and will to start whatever page I had when I reboot. Of course, I close pages before I exit Firefox, and anyway I closed it rather than seeing it close/crash prematurely.
I chose the other option on the open tab, to close Firefox, but no matter. Same problem will recur the very next time I run Firefox. ![]() Not seeing anything of the sort here.
Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed? http://kb.mozillazine.org/Profile_Manager and http://kb.mozillazine.org/Creating_a_ne ... on_Windows I hate to create a new profile, meaning basically starting over, restoring all my settings, bookmarks, etc., etc. But surely I haven't installed any new themes or extensions, just the requested update.
![]() Hi, Did you try Dan's 1st suggestion & start in Firefox Safe Mode?
Ancient Amateur Astronomer
Win-7-HP/Intel® DualCore-2.0GHz/500G HDD/4 Gig Ram/550Watt PSU/350WattUPS/Firefox-20.0-62.0-70.0/T-bird-2.0.0.24/SnagIt-v10.0.1/MWP-7.12. W.M.Y.C. (Always choose the "Custom" Install.) Update from what?
If it was pre Quantum, leave the old 'Legacy' leftovers behind and start fresh with a New Profile. #KeepFightingMichael and Alex.
I did try safe mode, so it's not a conflict with my extensions. (Of course, that wouldn't have made me too happy about the new version of Firefox if it were.) To be honest, I didn't get the popup, and indeed didn't get it every single time before. However, on the occasions when I did not, I could see three copies of Firefox incorrectly still active in the Windows task manager. And also on the occasions when I did not, when I tried to start Firefox, I got a different error popup -- that the program was still open and would have to close first, which it would do automatically if I asked to continue (which it did).
And indeed that's what happened with safe mode, except for the detail that I was seeing only two rather than three copies incorrectly still active. (Can the reference to bookmarks. I just forgot that in safe mode at the time I wasn't seeing the toolbar.) Upgrade from what? Whatever the most recent version before that was.
Maybe I can try a new profile or Monday. I honestly don't have half a day today to re-add and customize all my settings, extensions, passwords, bookmarks, etc., etc. But again, if there were a corruption, surely it wouldn't have emerged spontaneous and coincidentally with the upgrade. And if there were a conflict, surely it would be with an extension and vanish in safe mode.
Viewing crash reports: To view your crash reports from within Firefox: https://support.mozilla.org/en-US/kb/mo ... sh-reports Submit a link, looks like this
That would be in Options > General > Firefox Updates > Show Update History.
Takes five minutes..Max. #KeepFightingMichael and Alex.
Just to be clear, that has nothing to do with Quantum. It was the most recent upgrade, as always. (I have it set to notify me but not install by default.) And I vividly remember the Quantum change many months ago, as it sped up Firefox considerably, although it obliged me to waste time replacing extensions such as my ad blocker. So the thought that, say, my current extensions such as an ad blocker are the problem is just laughable.
Here's the full crash report:
AbortMessage: ###!!! ABORT: file resource:///modules/Sanitizer.jsm, line 142 Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1616 AdapterDriverVersion: 10.18.15.4248 AdapterSubsysID: 09401025 AdapterVendorID: 0x8086 Add-ons: support%40lastpass.com:4.17.1.7,clear-flash-cookies%40cpeterso.com:1.0.1,yesscript202%40example.org:4.3,uBlock0%40raymondhill.net:1.16.20,disable-html5-autoplay%40afnankhan:2017.12.20,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,screenshots%40mozilla.org:33.0.0 ,webcompat%40mozilla.org:2.0,activity-stream%40mozilla.org:2018.08.22.1219-93becf29,formautofill%40mozilla.org:1.0,onboarding%40mozilla.org:1.0,webcompat-reporter%40mozilla.org:1.0.0 AsyncShutdownTimeout: {"phase":"Places Clients shutdown","conditions":[{"name":"sanitize.js: Sanitize on shutdown","state":{"progress":{"isShutdown":true,"cache":"cleared","cookies":"cleared","history":"blocking","formdata":"blocking","downloads":"blocking","sessions": "blocking"}},"filename":"resource:///modules/Sanitizer.jsm","lineNumber":142,"stack":["resource:///modules/Sanitizer.jsm:onStartup:142", "jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/browser/omni.ja!/components/nsBrowserGlue.js:BG__onWindowsRestored:1154","jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/browser/omni.ja!/components/nsBrowserGlue.js:BG_observe:436","resource:///modules/sessionstore/SessionStore.jsm:initializeWindow:1184","resource:///modules/sessionstore/SessionStore.jsm:onBeforeBrowserWindowShown/<:1336"]}]} AvailablePageFile: 7746011136 AvailablePhysicalMemory: 6168096768 AvailableVirtualMemory: 138532004806656 BIOS_Manufacturer: Insyde Corp. BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 2134923804672 BreakpadReserveSize: 83886080 BuildID: 20180830143136 CPUMicrocodeVersion: 0x25 ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1536451184 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1536411910 ModuleSignatureInfo: {"AVG Netherlands B.V.":["aswhooka.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win -crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["evr.dll","dxva2.dll","mf.dll","wscapi.dll","msmpeg2vdec.dll","appresolver.dll","MSAudDecMFT.dll","AudioSes.dll","iertutil.dll","version.dll"," srvcli.dll" ,"TextInputFramework.dll","InputHost.dll","Windows.UI.dll","Bcp47Langs.dll","CoreUIComponents.dll","winhttp.dll","winnsi.dll","avrt.dll"," RTWorkQ. dll","mfplat.dll","MMDevAPI.dll","mfperfhelper.dll","WinTypes.dll","propsys.dll","wtsapi32.dll","d3d11.dll","dcomp.dll","WINMMBASE.dll"," winmm.dll" ,"CoreMessaging.dll","rmclient.dll","twinapi.appcore.dll","dwmapi.dll","dxgi.dll","ntmarta.dll","winsta.dll","rsaenh.dll","IPHLPAPI.DLL"," dnsapi.dll", "mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","bcrypt.dll","devobj.dll","sspicli.dll","userenv.dll","msasn1.dll","fltLib.dll","kernel.appcore.dll"," powrprof.dll","profapi.dll","windows.storage.dll","cfgmgr32.dll","win32u.dll","bcryptPrimitives.dll","ucrtbase.dll","msvcp_win.dll","crypt32.dll"," gdi32full.dll","wintrust.dll","KERNELBASE.dll","gdi32.dll","imm32.dll","SHCore.dll","shell32.dll","ole32.dll","rpcrt4.dll","clbcatq.dll"," advapi32.dll" ,"msctf.dll","ws2_32.dll","sechost.dll","user32.dll","msvcrt.dll","setupapi.dll","nsi.dll","shlwapi.dll","combase.dll","oleaut32.dll","psapi.dll" ,"kernel32 .dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","AccessibleHandler.dll","nssckbi.dll","xul.dll","lgpllibs.dll","nss3.dll","freebl3.dll","softokn3.dll","ia2marshal.dll","mozglue.dll", "mozavcodec.dll","mozavutil.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x8086, AdapterDeviceID: 0x1616, AdapterSubsysID: 09401025, AdapterDriverVersion: 10.18.15.4248 DWrite? DWrite+ WR? WR- OMTP? OMTP+1 xpcom_runtime_abort(###!!! ABORT: file resource:///modules/Sanitizer.jsm, line 142) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 29780 ShutdownProgress: profile-change-teardown StartupCrash: 0 StartupTime: 1536450653 SystemMemoryUsePercentage: 27 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180830143136","version":"62.0","vendor": "Mozilla" ,"displayVersion":"62.0","platformVersion":"62.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8106,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2195," extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":17134,"windowsUBR":228,"installYear":2018},"hdd":{"profile":{"model":"WDC WD10JPVX-22JC3T0","revision":"01.01A01"},"binary":{"model":"WDC WD10JPVX-22JC3T0","revision":"01.01A01"}, "system":{"model":"WDC WD10JPVX-22JC3T0","revision":"01.01A01"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"09401025","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd 12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"10.18.15.4248","driverDate":"8-4-2015","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","gpuProcess":{"status":"available"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["AVG Antivirus"],"antispyware":["AVG Antivirus"],"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":false,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.auto":false,"browser.cache.disk.capacity":153600,"browser.newtabpage.enabled":false,"browser.search.region":"US", "browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","browser.startup.page":0,"browser.urlbar.suggest.searches":false,"extensions.blocklist.enabled":false,"privacy.trackingprotection. enabled":true,"privacy.donottrackheader.enabled":true},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-2018","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!/google-2018.xml","origin":"default","submissionURL ":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b-1"},"searchCohort":"nov17-2"},"profile":{"creationDate":16655} ,"addons":{"activeAddons":{"clear-flash-cookies@cpeterso.com":{"version":"1.0.1","scope":1,"type":"extension","updateDay":17490,"isSystem":false,"isWebExtension":true,"multiprocessCompatible": true,"blocklisted":false,"description":"Automatically delete Flash cookies (\"Local Shared Objects\") after Firefox exits.","name":"Clear Flash Cookies","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17488,"signedState":2}, "yesscript202@example.org":{"version":"4.3","scope":1,"type":"extension","updateDay":17513,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true, "blocklisted":false,"description":"Blocks scripts on sites with 3 states","name":"YesScript2","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay": 17489,"signedState":2},"disable-html5-autoplay@afnankhan":{"version":"2017.12.20","scope":1,"type":"extension","updateDay":17703,"isSystem":false,"isWebExtension":true,"multiprocessCompatible": true,"blocklisted":false,"description":"Disable autoplay and preloading of HTML5 video and audio players.","name":"Disable HTML5 Autoplay","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17703,"signedState ":2} ,"uBlock0@raymondhill.net":{"version":"1.16.20","scope":1,"type":"extension","updateDay":17770,"isSystem":false,"isWebExtension":true,"multiprocessCompatible" :true ,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17489,"signedState":2}, "support@lastpass.com":{"version":"4.17.1.7","scope":1,"type":"extension","updateDay":17780,"isSystem":false,"isWebExtension":true,"multiprocessCompatible ":true, "blocklisted":false,"description":"Last Password you will ever need","name":"LastPass: Free Password Manager","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17413,"signedState":2}, "firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true, "blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16927}, "webcompat@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true, "blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17069}," aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true ,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17124}, "screenshots@mozilla.org":{"version":"33.0.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible" :true ,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331},"activity-stream@mozilla.org":{"version":"2018.08.22.1219-93becf29","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false, "multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440}, "formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true ,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440}, "onboarding@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true ,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17440},"webcompat-reporter@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":17782,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true ,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com.","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17712}},"theme":{},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17782}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":null},"experiments":{"searchCohort": {"branch":"nov17-2"}}} ThreadIdNameMapping: 5976:"Gecko_IOThread",192:"Timer",5160:"Link Monitor",8200:"JS Watchdog",8776:"IPDL Background",8780:"VsyncIOThread",8944:"WindowsVsyncThread",6276:"Compositor",6272:"VRListener",5916:"ImgDecoder #1",1948:"ImageIO",8988:"Cache2 I/O",1300:"Cookie",2252:"GMPThread",2132:"DOM Worker",5932:"HTML5 Parser",1240:"ImageBridgeChild",596:"ProcessHangMon",3508:"ImgDecoder #2",2300:"SysProxySetting",8732:"DataStorage",8752:"DataStorage",8728:"ProxyResolution",8740:"Cache I/O",6364:"DataStorage" ,1484:"URL Classifier",6684:"Classifier Update",7308:"DNS Resolver #1",344:"DNS Resolver #2",7440:"DataStorage",1336:"DOM Worker",5308:"localStorage DB",7656:"mozStorage #1",7652:"Function Broker",7208:"MediaManager",7188:"mozStorage #2",7192: "mozStorage #3",1440:"mozStorage #4",1624:"QuotaManager IO",1640:"mozStorage #5",5128:"DOM Worker",7272:"SaveScripts", 1480:"DOM Worker",6352:"mozStorage #7",9156:"DNS Resolver #4",4168:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 9842278400 TotalPhysicalMemory: 8500101120 TotalVirtualMemory: 140737488224256 URL: https://support.mozilla.org/en-US/kb/mo ... sh-reports UptimeTS: 1142.055764558 Vendor: Mozilla Version: 62.0 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :: f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 MSAFD Irda [IrDA] : 2 : 26 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 3972523d-2af1-11d1-b655-00805f3642cc MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : 9fc48064-7298-43e4-b7bd-181f2089792a useragent_locale: en-US This report also contains technical information about the state of the application when it crashed. Last edited by LIMPET235 on September 9th, 2018, 5:35 am, edited 2 times in total.
Reason: Edited the code as it was breaking the forum layout.
If you have a submitted crash report ID, it's easier to load the crash report in a more digested form on the crash stats site: https://crash-stats.mozilla.com/ (paste the ID into the box at the upper right, then press Enter)
I think Sanitizer is "clear history at shutdown" which might run at startup if Firefox crashed. could be lastpass again. but uninstall ublock or uninstall yesscript - but dont use both.
anyhow i asked for the link and not for the content ![]() i found something
as you work on windows 10 "Mozilla/5.0 (Windows NT 10.0; Win64" there is no need for such crap on win10. uninstall and remove -> https://www.avg.com/en-ww/utilities this should solve your problem! btw the driver for graphics card intel hd 5500 is outdated. Last edited by Brummelchen on September 9th, 2018, 12:21 am, edited 3 times in total.
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