I need a Firefox expert!
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I need to hire a Firefox expert for pay. I'm a relative novice and have been unable to resolve my Firefox browser problem on this site.
If interested, please let me know how I can contact you. Thanks, George in Arizona I haven't heard of any success stories from anybody who paid for support, just complaints and horror stories.
You didn't appear to reply to the latest posts in viewtopic.php?f=38&t=3041534 (How to fix lag and the blank white screen with the loading). You had four people trying to help you. I suspect you gave up too soon. It takes a while to get a solution since you're playing telephone tag. If you decide to give up on this community, you could ask for help at the official support site at https://support.mozilla.org/en-US/ . But I suspect you'd run into the same issues. If you have a laptop you might be to able take it to a public library and get help there. Many have somebody that can try to help you with simple computer problems (since they also have computers for people to sign up to use), as long as they're not busy. Is the lag present in another browser like Google Chrome?
There is no lag present when I use Internet Explorer.
copy all text (use the button, not raw) from about:support
Brummelchen, thanks for your suggestion. First, could you advise where I can find "about support." It's not on this page. Next, when I find it, should I copy all text that appears? Could you provide me with a definition of "raw." I assume it's not the dictionary definition. And finally, could advise what I should do with text once I've copied it?
How to do what Brummelchen suggested:
1. Open a new tab (by pressing the '+' after your existing tabs or by using Control-T) 2. Type about:support in the address bar as if its the address of a web site. Don't worry about it not starting with https:// 3. Press the "copy text to clipboard" button (NOT the adjacent "copy raw text to clipboard" button) on that web page. 4. Paste (using Control-V) that data in a post in this thread. Can I use your text as a template? Thx in advanced.
Official help page for it https://support.mozilla.org/en-US/kb/us ... ix-firefox the magic number is 51 and you are probably part of it
![]() ATTENTION: tanstaafl
re your instructions: I successfully got as far as bringing up the about:support page, but I could not locate any "copy text to clipboard" button on that page. Can you help me locate it? Thanks. http://imgbox.com/WL5aTTSV is a snapshot of the top of the about:support web page. Do you see the two buttons above the Application Basics section? It might not be obvious that the "copy text to clipboard" text is part of a button because unlike the "Refresh Firefox" button it has a white background (nothing to give it an illusion of depth). However if you hover the mouse over that text it will highlight the button.
ATTENTION: tanstaafl
Thanks. Got it. Here's the copied page: Application Basics ------------------ Name: Firefox Version: 62.0 Build ID: 20180830143136 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0 OS: Windows_NT 6.1 Multiprocess Windows: 2/2 (Enabled by default) Web Content Processes: 3/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Features -------------------------------------- Name: Activity Stream Version: 2018.08.22.1219-93becf29 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Monitor Version: 2.2 ID: fxmonitor@mozilla.org Name: Firefox Screenshots Version: 33.0.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 2.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions ---------- Name: Hunter Version: 1.16.14 Enabled: false ID: firefox@hunter.io Name: NoScript Version: 10.1.9.6 Enabled: false ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: uBlock Origin Version: 1.16.20 Enabled: false ID: uBlock0@raymondhill.net Security Software ----------------- Type: Type: Type: Graphics -------- Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.595ccab4acc3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.595ccab4acc3) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.595ccab4acc3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.595ccab4acc3) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: Blocked for your graphics driver version. Uses Tiling (Content): true Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 1 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: Intel(R) G33/G31 Express Chipset Family Vendor ID: 0x8086 Device ID: 0x29c2 Driver Version: 8.15.10.1930 Driver Date: 9-23-2009 Drivers: igdumd64 igdumdx32 Subsys ID: 02941028 RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 1756 failures: [GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device DIRECT2D: Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984 D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature ADVANCED_LAYERS: available by user: Enabled for Windows 7 via user-preference unavailable by runtime: Requires D3D11 Failure Log (#0) Assert: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= (#1): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= (#2): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= (#3): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= (#4): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= (#5): CP+[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd64 v= and igd10iumd64 v= Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Headphones (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Speakers (2- Logitech USB Headset): USB\VID_046D&PID_0A44&MI_00\6&2429e539&0&0000 Speakers (Logitech USB Headset): USB\VID_046D&PID_0A44&MI_00\6&11703494&0&0000 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Input Devices Name: Group Microphone (2- Logitech USB Headset): USB\VID_046D&PID_0A44&MI_00\6&2429e539&0&0000 Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Microphone (Logitech USB Headset): USB\VID_046D&PID_0A44&MI_00\6&11703494&0&0000 Line In (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_10280294&REV_1004\4&2861dc50&0&0001 Important Modified Preferences ------------------------------ accessibility.lastLoadDate: 1510677839 accessibility.loadedInLastSession: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.manager.alertOnEXEOpen: true browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20180830143136 browser.startup.homepage: https://www.google.com/?trackid=sp-006 browser.startup.homepage_override.buildID: 20180830143136 browser.startup.homepage_override.mstone: 62.0 browser.tabs.remote.autostart.2: true browser.tabs.warnOnClose: false browser.urlbar.matchBuckets: general:5,suggestion:Infinity browser.urlbar.placeholderName: Google browser.urlbar.searchSuggestionsChoice: true browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.lastUpdate.buildID: 20161019084923 dom.apps.lastUpdate.mstone: 49.0.2 dom.apps.reset-permissions: true dom.forms.autocomplete.formautofill: true dom.ipc.processCount.web: 4 dom.mozApps.used: true dom.push.userAgentID: 468a3b54b6f64c7bb7b6ec85ee7b7db1 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 62.0 gfx.blacklist.direct2d: 3 gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984 gfx.crash-guard.d3d11layers.appVersion: 56.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x29c2 gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.1930 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 layers.mlgpu.sanity-test-failed: false media.gmp-eme-adobe.abi: x86-msvc-x64 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application/pdf plugin.importedState: true plugins.ctprollout.cohort: test plugins.ctprollout.cohortSample: 0.819905 print.printer_Brother_HL-L2320D_series.print_bgcolor: false print.printer_Brother_HL-L2320D_series.print_bgimages: false print.printer_Brother_HL-L2320D_series.print_duplex: -437918235 print.printer_Brother_HL-L2320D_series.print_edge_bottom: 0 print.printer_Brother_HL-L2320D_series.print_edge_left: 0 print.printer_Brother_HL-L2320D_series.print_edge_right: 0 print.printer_Brother_HL-L2320D_series.print_edge_top: 0 print.printer_Brother_HL-L2320D_series.print_evenpages: true print.printer_Brother_HL-L2320D_series.print_footercenter: print.printer_Brother_HL-L2320D_series.print_footerleft: &PT print.printer_Brother_HL-L2320D_series.print_footerright: &D print.printer_Brother_HL-L2320D_series.print_headercenter: print.printer_Brother_HL-L2320D_series.print_headerleft: &T print.printer_Brother_HL-L2320D_series.print_headerright: &U print.printer_Brother_HL-L2320D_series.print_in_color: true print.printer_Brother_HL-L2320D_series.print_margin_bottom: 0.5 print.printer_Brother_HL-L2320D_series.print_margin_left: 0.5 print.printer_Brother_HL-L2320D_series.print_margin_right: 0.5 print.printer_Brother_HL-L2320D_series.print_margin_top: 0.5 print.printer_Brother_HL-L2320D_series.print_oddpages: true print.printer_Brother_HL-L2320D_series.print_orientation: 0 print.printer_Brother_HL-L2320D_series.print_page_delay: 50 print.printer_Brother_HL-L2320D_series.print_paper_data: 1 print.printer_Brother_HL-L2320D_series.print_paper_height: 11.00 print.printer_Brother_HL-L2320D_series.print_paper_name: print.printer_Brother_HL-L2320D_series.print_paper_size_unit: 0 print.printer_Brother_HL-L2320D_series.print_paper_width: 8.50 print.printer_Brother_HL-L2320D_series.print_resolution: 1200 print.printer_Brother_HL-L2320D_series.print_reversed: false print.printer_Brother_HL-L2320D_series.print_scaling: 1.00 print.printer_Brother_HL-L2320D_series.print_shrink_to_fit: true print.printer_Brother_HL-L2320D_series.print_to_file: false print.printer_Brother_HL-L2320D_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-L2320D_series.print_unwriteable_margin_left: 0 print.printer_Brother_HL-L2320D_series.print_unwriteable_margin_right: 0 print.printer_Brother_HL-L2320D_series.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.sessions: false privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.sandbox.content.tempDirSuffix: {80c3111c-ed39-4bf4-9751-aeddb19c6b96} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1536648973 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator: Library Versions ---------------- NSPR Expected minimum version: 4.19 Version in use: 4.19 NSS Expected minimum version: 3.38 Version in use: 3.38 NSSSMIME Expected minimum version: 3.38 Version in use: 3.38 NSSSSL Expected minimum version: 3.38 Version in use: 3.38 NSSUTIL Expected minimum version: 3.38 Version in use: 3.38 Sandbox ------- Content Process Sandbox Level: 5 Effective Content Process Sandbox Level: 5 Internationalization & Localization ----------------------------------- Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] How old is that machine?
Drivers much out of date. the magic number is 51 and you are probably part of it
![]() The machine is at least ten years old.
I should note that the flash/delay/white page phenomenon does not occur when using IE9 nor--and this is SIGNIFICANT--it doesn't occur when using Firefox in Guest mode as contrasted to Owner mode. If the drivers are not compatible with the newest version of Firefox (that's when the problem started), then why are they compatible with my computer when I switch user to Guest mode? You better take the machine to your locale dealer and let him work on being up to date. I think there is more worse than drivers...
the magic number is 51 and you are probably part of it
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