xfinity email changes

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ka6uup
Posts: 145
Joined: October 7th, 2003, 11:55 am

xfinity email changes

Post by ka6uup »

Xfinity has made changes to its email server.
I mad the changes they recommended but this morning I am not able to get my email.
they want me to change to Imap from pop
I have no idea how to do this can anyone help?
Chuck
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: xfinity email changes

Post by DanRaisch »

That doesn't sound right. What, exactly, did Xfinity communicate to you in regard to this change? Are you using this email account for commercial purposes or personal uses?
ka6uup
Posts: 145
Joined: October 7th, 2003, 11:55 am

Re: xfinity email changes

Post by ka6uup »

My bad.
After talking to Xfinity tech help who was no help at all, i carefully reread the email again and realized i had not changed the connection security from starttls to
ssl/tls. I made the change and all is well.
He insisted I was going to have to move to Imap.
Chuck
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DanRaisch
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Posts: 127188
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: xfinity email changes

Post by DanRaisch »

No problem. First tier support staff are often nothing more than script readers with no real understanding of what they are dealing with.
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