FF 63.0.1 Causing Screen to Temporarily Black Out / Freeze

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thechamlin
Posts: 292
Joined: June 13th, 2005, 8:47 pm

FF 63.0.1 Causing Screen to Temporarily Black Out / Freeze

Post by thechamlin »

Since v 62, random occurrences. Usually this happens once a day. I can open a tab, any tab, any site, and all of a sudden, the screen 100% blacks out, even if FF isn't even open to full screen. It just happened now, with FF open, without my even opening a tab.

Help?
Gratitude,
Chamlin
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DanRaisch
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Posts: 127187
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: FF 63.0.1 Causing Screen to Temporarily Black Out / Free

Post by DanRaisch »

Have you tried starting Firefox in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
If no improvement using Safe Mode, do you have the same problem if you create a new profile and test it with no extensions or non-default themes installed?
http://kb.mozillazine.org/Profile_Manager
and
http://kb.mozillazine.org/Creating_a_ne ... on_Windows
thechamlin
Posts: 292
Joined: June 13th, 2005, 8:47 pm

Re: FF 63.0.1 Causing Screen to Temporarily Black Out / Free

Post by thechamlin »

Thanks, Dan. Will experiment over the weekend!
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