If the same thing happens in safe mode I would suggest trying a new profile, create an email account, download the email and see if the problem exists.zlaer wrote:Apologies for not getting back to you sooner. To answer your question, the same thing occurs in safe mode. I got the latest version, 60.3. What do you suggest?DanRaisch wrote:What version of Thunderbird?
Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
http://kb.mozillazine.org/Profile_Manag ... ew_profile
I don't have your problem using Thunderbird 60.3.0 on my Windows 10 laptop. I'm still on version 1803 of Windows.