I have DDG, why is Firefox pestering me about it?

User Help for Mozilla Firefox
Posts: 9
Joined: May 30th, 2016, 7:29 am

Post Posted December 2nd, 2018, 8:19 am

On both the desktop and Android version, I use Duck Duck Go. Obviously I could not if it wasn't installed, but the app and the desktop version keeps suggesting I install and use Duck Duck Go.

Firefox cant tell I'm already using Duck Duck Go?


User avatar
Posts: 10930
Joined: December 19th, 2004, 12:26 am
Location: Silicon Valley, CA USA

Post Posted December 2nd, 2018, 9:13 am

What does the suggestion look like? Are you using the built-in search engine plugin or the DDG add-on or the DDG home page?

There was a Shield Study to recommend add-ons back in October, but I think it would have been disabled automatically by now. If you think you might have a study running, check the internal page (type or paste in address bar and press enter to load):



User avatar
Posts: 4260
Joined: May 7th, 2010, 9:38 am
Location: Pennsylvania, USA

Post Posted December 3rd, 2018, 8:03 am

Going to the DDG home page displays an Add DuckDuckGo to Firefox popup.

There is a close "x" to dismiss it. It doesn't return in my tests of reloading the page multiple times.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5

Return to Firefox Support

Who is online

Users browsing this forum: Bing [Bot] and 16 guests