TB Attachments won't open

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Garoolgan
Posts: 9
Joined: January 1st, 2013, 3:07 am

TB Attachments won't open

Post by Garoolgan »

TB 60.3.0 under Ubuntu 18.04.1

Hi,
Attachments won't open unless I save them somewhere first and then they open without any problem.
As I am able to open attachments this isn't a big problem but it is annoying.
Garoolgan
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tanstaafl
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Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: TB Attachments won't open

Post by tanstaafl »

http://kb.mozillazine.org/Actions_for_a ... file_types

Does this occur only for attachments with certain file extensions? The mimetypes.rdf file in the profile might be corrupt. Sometimes its simplest to delete it, restart Thunderbird (it will create a mimetyps.rdf file with default settings), and when prompted re-specify what utility should be used to open files with that file extension.
Garoolgan
Posts: 9
Joined: January 1st, 2013, 3:07 am

Re: TB Attachments won't open

Post by Garoolgan »

Thanks tanstaafl, looks like I'll have to bite the bullet and do a wipe and a new install but I have to be very careful as I use lightning as well and those lightning details are very important to me!
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tanstaafl
Moderator
Posts: 49647
Joined: July 30th, 2003, 5:06 pm

Re: TB Attachments won't open

Post by tanstaafl »

If its due to a corrupt mimetypes.rdf file there is no need to re-install. Your profile is deliberately not stored in the directory Thunderbird is installed in. Help -> troubleshooting information -> open folder will launch whatever you use as a file explorer, open to the profile. Exit Thunderbird, delete the mimetypes.rdf file, you can leave everything else alone. Then restart Thunderbird.

http://kb.mozillazine.org/Files_and_fol ... hunderbird
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