Phantom Folder
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Phantom Folder
there is a folder listed just under the Inbox as 'jjjj' ....which is empty. I try to delete it but it keeps coming back!
Any help appreciated. Also, how do you insert a screenshot?
Any help appreciated. Also, how do you insert a screenshot?
- DanRaisch
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Re: Phantom Folder
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.
See if this article is helpful -- http://kb.mozillazine.org/Phantom_folders
See if this article is helpful -- http://kb.mozillazine.org/Phantom_folders
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Re: Phantom Folder
Thanks....what about inserting an image in the forum?
- DanRaisch
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Re: Phantom Folder
See this article -- http://kb.mozillazine.org/Posting_a_scr ... _the_forum
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Re: Phantom Folder
Thanks....I'm trying to find the Thunderbird 'Profile Manager'....It does not appear to be in the program files as stated in the article. Start Search shows nothing for 'profile manager.'....Help Appreciated
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Re: Phantom Folder
It is a POP account where the phantom folder comes up
- DanRaisch
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Re: Phantom Folder
Profile manager is not a separate program in current versions. You access it using a command line switch ( "C:\Program Files\Mozilla Firefox\firefox.exe" -P ) or by holding down the Shift key while clicking on the shortcut for the Firefox program.
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Re: Phantom Folder
I don't use Firefox...it is not installed. Does that matter?
- DanRaisch
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Re: Phantom Folder
No, it doesn't. I posted the wrong link. Try -- "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -Porealius wrote:I don't use Firefox...it is not installed. Does that matter?
Note the space between the close quote and the hyphen. That's important.
Or try holding down the Shift key when clicking on the short cut for Thunderbird on the Windows desktop or on the program name if you view C:\Program Files\Mozilla Thunderbird\ to find the .exe file.
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Re: Phantom Folder
The exe file is in Programs X86 I copied: C:\Program Files (x86)\Mozilla Thunderbird.exe -p Windows cannot find it!
- DanRaisch
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Re: Phantom Folder
If you use Windows Explorer to view the C:\Program Files (x86)\Mozilla Thunderbird\ directory and find the Thunderbird.exe program in it, then if you double click on the program name while holding down the Shift key, what happens?
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Re: Phantom Folder
It goes into TB Safe Mode
- DanRaisch
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Re: Phantom Folder
OK, then you've found the program .exe file and can create a new short cut to launch Thunderbird with the profile manager. To do that, right click on the program file (Thunderbird.exe) and select Send to->Desktop (Create shortcut). Then the new desktop short cut is create, right click on that short cut and select "Properties". In the target field you should find "C:\Program Files (x86)\Mozilla Thunderbird\Thunderbird.exe". Click after that close quote character and add a space followed by a hyphen (-) and the letter P. Click on "OK" to close the dialogue. Make sure that Thunderbird is NOT running. Then double click on the new shortcut to launch the profile manager.
- DanRaisch
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Re: Phantom Folder
You're welcome.