Mozilla Crash Reporter and Firefox 65.0 update
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Mozilla Crash Reporter and Firefox 65.0 update
Why does the Mozilla Crash Reporter appear every time I close a Firefox window? This just started happening after I updated to Firefox Quantum 65.0
I tried disabling the Reporter with the Application file, even that doesn't stop the crash reporter from showing up every single time I close the window. The irony is that the program is not even crashing. I'm just closing the window, and about 60 seconds later the Crash Reporter appears, wanting to send a report about a "crash" that never even happened. Has anyone else experienced this, and/or have a solution?
I tried disabling the Reporter with the Application file, even that doesn't stop the crash reporter from showing up every single time I close the window. The irony is that the program is not even crashing. I'm just closing the window, and about 60 seconds later the Crash Reporter appears, wanting to send a report about a "crash" that never even happened. Has anyone else experienced this, and/or have a solution?
- DanRaisch
- Moderator
- Posts: 127234
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Mozilla Crash Reporter and Firefox 65.0 update
Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Re: Mozilla Crash Reporter and Firefox 65.0 update
Yes. After closing Firefox (while in Safe mode) window, the reporter pops back up about 60-90 seconds later.
- malliz
- Folder@Home
- Posts: 43796
- Joined: December 7th, 2002, 4:34 am
- Location: Australia
Re: Mozilla Crash Reporter and Firefox 65.0 update
anything in about:crashes
Sounds like a crash on exit
Sounds like a crash on exit
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"
"Terry Pratchett"
-
- Posts: 5472
- Joined: May 13th, 2012, 10:43 am
Re: Mozilla Crash Reporter and Firefox 65.0 update
There have been numerous bugs about the 'shut down crash' ... Post a link to one or two of your crashes.
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Re: Mozilla Crash Reporter and Firefox 65.0 update
https://crash-stats.mozilla.com/report/ ... 9100190201TheVisitor wrote:There have been numerous bugs about the 'shut down crash' ... Post a link to one or two of your crashes.
https://crash-stats.mozilla.com/report/ ... b0f0190201
-
- Posts: 5472
- Joined: May 13th, 2012, 10:43 am
Re: Mozilla Crash Reporter and Firefox 65.0 update
Thanks, there is a bug already been opened on this crash: https://bugzilla.mozilla.org/show_bug.cgi?id=1524200 , hard to say when it may get attention.yturieow618984 wrote:https://crash-stats.mozilla.com/report/ ... 9100190201TheVisitor wrote:There have been numerous bugs about the 'shut down crash' ... Post a link to one or two of your crashes.
https://crash-stats.mozilla.com/report/ ... b0f0190201
Reading the bug it appears that the crash is reduced in the Beta build (66).
As a work-around, are you using clear data on close ? Try turning that off. Also could be some form of Async time-out if your using MozSync (or whatever its called).
-
- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Mozilla Crash Reporter and Firefox 65.0 update
I dont have any crash here like that. could be specific with his installed extensions - adblock ultimate, javascript on/off, awesome screenshot..., empty cache...
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Re: Mozilla Crash Reporter and Firefox 65.0 update
Thanks, TheVisitor. At least I now know there's nothing wrong with my computer.
No, it's not set to clear on close. "Remember search and form history" is the only thing I have ticked. I don't use, or even know what MozSync is/does. lol
If the problem "bugs" me enough (get it?), maybe I'll try the beta build you suggested. Right now, it's just a minor annoyance. Thanks again.
No, it's not set to clear on close. "Remember search and form history" is the only thing I have ticked. I don't use, or even know what MozSync is/does. lol
If the problem "bugs" me enough (get it?), maybe I'll try the beta build you suggested. Right now, it's just a minor annoyance. Thanks again.
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: Mozilla Crash Reporter and Firefox 65.0 update
Elsewhere it was said (so might be worth a try):
I was able to solve my own crashing-on-exit issue last night by clearing 'offline website data'
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Re: Mozilla Crash Reporter and Firefox 65.0 update
Bam!! That fixed it. Thanks, therube. Hope you (and everyone else that offered suggestions) have a great weekend!therube wrote:Elsewhere it was said (so might be worth a try):
I was able to solve my own crashing-on-exit issue last night by clearing 'offline website data'
-
- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Mozilla Crash Reporter and Firefox 65.0 update
as i wrote, i dont have that issue, and clearing website data is ticked since... (forgot)
you can try several now, new profile, safe-mode, disabling extensions (read above).
what i can tell you, that i dont use any of your extensions.
i also read the bug-report, a second view to its crash-rep told me, that you two are same people, never mind.
you can try several now, new profile, safe-mode, disabling extensions (read above).
what i can tell you, that i dont use any of your extensions.
i also read the bug-report, a second view to its crash-rep told me, that you two are same people, never mind.
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: Mozilla Crash Reporter and Firefox 65.0 update
Adblock Ultimate, I would not trust - maybe it's just me.
And it looks like you have some sort of cache clearing extension?
Any kind of thought that such an extension may be interfering with FF syncing its end on quit?
And it looks like you have some sort of cache clearing extension?
Any kind of thought that such an extension may be interfering with FF syncing its end on quit?
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
-
- Posts: 6
- Joined: January 31st, 2019, 4:35 pm
Re: Mozilla Crash Reporter and Firefox 65.0 update
I don't know for sure, but I doubt it. None of my extensions are new. I've had all of them for at least a couple years, and this problem started happening 2 days ago. So if what your suggesting WAS the problem, it happened because the latest verion (65.0) of FF started operating/syncing differently. This started happening right after the latest update was downloaded, and the problem had NEVER reared it's ugly head previously on my computer.therube wrote:Adblock Ultimate, I would not trust - maybe it's just me.
And it looks like you have some sort of cache clearing extension?
Any kind of thought that such an extension may be interfering with FF syncing its end on quit?
-
- Posts: 4480
- Joined: March 19th, 2005, 10:51 am
Re: Mozilla Crash Reporter and Firefox 65.0 update
thats why Dan advised you to start safe-mode to test without extensions in your used profile.