My OS is Windows 7 Pro (64 bit) SP1. I have Thunderbird 60.0, using IMAP with a SMTP outbound server. AT&T is my ISP. I also have a Compuserve account (aol). I use smtp.aol.com as the outbound server for my Compuserve account, and smpt.mail.att.net as the outbound server for my AT&T account. I have each account set with the requisite password. I do not use the Thunderbird Password Manager, whatever that is.
I installed Thunderbird about 9 months ago, and I could always login just fine. Yesterday I started getting two messages. The first said 'Mail Server Password Required'. for both the Compuserve and the AT&T accounts. I entered the password, Thunderbird would try to login, and then I would get a message saying 'Login to server imap.aol.com with user name (my user name @compuserve.com failed'. I got a similar message when I tried to login to my AT&T account. Rebooting the computer had no effect. I was able to access both of these accounts via their Webmail, which uses the same passwords, and everything there was fine.
Today, I still get the 'Mail Server Password Required' message for Compuserve. But once I enter it, then the Emails load just fine. I no longer get the message for AT&T. When I exit Thunderbird, and reopen it, I again get the 'Mail Server Password Required' message for Compuserve. Since there is an improvement from yesterday, I am assuming that the problem is with Thunderbird.
Yesterday I also installed two Windows 7 updates: KB3177467 & KB448563. After having the above problem , I found a note that said if Access 95 was causing a problem after the KB448563 update, install KB4490511. I have no idea if Thunderbird uses Access 95, but I installed KB4490511 anyway. It made no difference to my problem.
Has anyone experienced this 'Mail Server Password Required' problem, and if so, what is the solution?
Harry
Now getting 'Mail Server Password Required' message
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bex1210
- Posts: 139
- Joined: April 17th, 2006, 11:10 am
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bex1210
- Posts: 139
- Joined: April 17th, 2006, 11:10 am
Re: Now getting 'Mail Server Password Required' message
After doing some on--line searching, I found my answer here:
http://kb.mozillazine.org/Password_not_ ... derbird%29
'Password not remembered - Thunderbird' explains what happens when a server is temporarily down, and the problem that causes Thunderbird, because it forgets your password.
I followed the instructions, and they worked perfectly. Problem Solved!
Harry
http://kb.mozillazine.org/Password_not_ ... derbird%29
'Password not remembered - Thunderbird' explains what happens when a server is temporarily down, and the problem that causes Thunderbird, because it forgets your password.
I followed the instructions, and they worked perfectly. Problem Solved!
Harry