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Thunderbird 60.7.2 locks up (Linux)

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aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted July 2nd, 2019, 12:03 am

TB locks up and "kill/wait" window appears. TB does not report doing anything in the status line, it is happening last month and I am not sure why. Reading mail, scrolling down - locked up. Typing an email, suddenly - locked up. And so on. Disabled all addons. When it is syncing a folder - it becomes utterly slow but still does not lock up. What else to try? Thanks.

Fedora 29, x86-64.
Last edited by DanRaisch on July 2nd, 2019, 4:28 am, edited 1 time in total.
Reason: (Linux) added to subject line.

DanRaisch
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Post Posted July 2nd, 2019, 4:29 am

Does the same thing occur if you launch the application in Mozilla Safe Mode? http://kb.mozillazine.org/Safe_mode
How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

aik_au
 
Posts: 34
Joined: November 13th, 2016, 10:13 pm

Post Posted July 9th, 2019, 7:28 pm

After few days of trying --safe-mode - lockups happen less often but still happen several times a day.

DanRaisch
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Post Posted July 9th, 2019, 7:48 pm

DanRaisch wrote:How is the account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted July 9th, 2019, 7:51 pm

my bad :) 3 accounts, all 3 IMAP, 2 of them are googlemail and one corporate IMAP.

DanRaisch
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Post Posted July 10th, 2019, 4:45 am

And does the lock up occur regardless of which folder you are working in or is it principally in one or more specific folders?
If the latter case, you might try right clicking on the folder name in the left hand pane and selecting "Properties" from the context menu displayed, then on the "Repair Folder" button.

aik_au
 
Posts: 34
Joined: November 13th, 2016, 10:13 pm

Post Posted July 14th, 2019, 7:08 pm

lockups happen when reading a random folder. the "browser console" has this:
===
uncaught exception: 2147746065 autosync.js:206:13
1563154362095 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
1563154362254 addons.update-checker WARN Update manifest for wetransfer@extensions.thunderbird.net did not contain an updates property
TypeError: this.chromeUtilsWindow.openUILinkIn is not a function[Learn More] hudservice.js:387:7
===

few of these actually. There are no dates, no "clear all" so I do not know if these are relevant. And there is no addon with this uuid or "westransfer" in the name. I disabled addons autoupdate, let's see if this helps...

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted September 4th, 2019, 1:34 am

feels like it is logging onto imap4 is what is causing the problem but cannot confirm as it is imap4+ssl port 993 so tcpdump cannot distinguish login attempts from other trafic.
Is there a tool in TB to debug this?

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted September 4th, 2019, 5:19 pm

ah no. There is no trafic happening during these lockups.

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted September 4th, 2019, 5:43 pm

I am running TB now with:
MOZ_LOG=MsgPurge:5,MsgDB:5,MsgCopyService:5,msgcompose:5,MailDirStore:5,Mailbox:5,timestamp thunderbird/thunderbird

I can see a bunch of messages like:
2019-09-05 00:35:08.342987 UTC - [7602:Main Thread]: I/MsgDB /home/aik/.thunderbird/1uyb844t.aik/ImapMail/imap.gmail.com/_arch_.sbd/2017.msf - 315 hdrs in use

In these messages I can see subscribed folders and folders with a "download" checkbox in "synchronization & storage -> advanced" but some folder are not selected in either list (such as the one quoted just above) but TB seems to keep opening the folder anyway. What does "315 hdrs in use" mean? This may not be related to the original lockup issue though.

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted September 4th, 2019, 7:18 pm

ah there we go:
2019-09-05 02:14:56.085022 UTC - [9141:Main Thread]: I/MsgDB nsMsgDatabase::Open(/home/aik/.thunderbird/1uyb844t.aik/ImapMail/imap.gmail-1.com/kernel.msf, FALSE, 0x7fc82b715c80, FALSE)
2019-09-05 02:15:06.556873 UTC - [9141:Main Thread]: I/MsgDB 10 open DBs

The "kernel" folder is 260000 mails. TB for some reason keeps opening it even though it is not subscribed or selected for downloading. So I guess the question is now how I control what folder is opened periodically by TB. Any idea?

aik_au
 
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Joined: November 13th, 2016, 10:13 pm

Post Posted September 4th, 2019, 10:39 pm

hm. After cleaning that up, lockups continued happening, up to a minute.

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