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Problem with auto-complete: how to delete an entry

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tashaThunderbird
 
Posts: 16
Joined: July 11th, 2013, 7:21 am

Post Posted September 21st, 2019, 7:34 am

Thunderbird 60.9.0 running on 64-bit windows 7

In the from list, we have (for example) an entry joe@xyz.com

How can we remove that entry?

Note: the address book does not have anything with "xyz.com" in it. But, there is a mailbox/mail-account called joe@xyz.com which is no longer used - they do not want to delete that. They only want to remove the entry in the from list.

Thanks!

tanstaafl
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Posts: 46584
Joined: July 30th, 2003, 5:06 pm

Post Posted September 21st, 2019, 10:06 am

Did you check the collected addresses address book too? https://superuser.com/questions/155790/ ... -drop-down

Check that the email address is not one of your multiple identities, which can be defined for an account.

If its no longer based on a usage count for a contact stored in the address book you might be able to find the files used to store that and delete that file. See http://kb.mozillazine.org/Files_and_fol ... hunderbird

tashaThunderbird
 
Posts: 16
Joined: July 11th, 2013, 7:21 am

Post Posted September 25th, 2019, 6:01 am

Thanks, tanstaafl. I did check the collected addresses book - no reference to xyz.com.

Other than the mailbox/mail-account called joe@xyz.com, xyz.com in not configured in any of the account settings.


I looked at a handful of files referenced in
http://kb.mozillazine.org/Files_and_fol ... hunderbird
but I didn't find anything there. I really don't know which files to examine.

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