Sending from account different from SMTP server failing

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i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Sending from account different from SMTP server failing

Post by i_am_jim »

For years I have used this system. A few days ago it quit working.

I have a webhost which allows me many email addresses. My ISP is Comcast. I send mail using addresses on my webhost via the Comcast SMTP. I have changed nothing but a few days ago it quit working. Now all outgoing mail using the Comcast server fails with this message : https://photos.google.com/album/AF1QipN ... oBaqfe2yHj:

Image
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DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Re: Sending from account different from SMTP server failing

Post by DanRaisch »

That link is bad, comes up with a 404 error.
http://kb.mozillazine.org/Posting_a_scr ... _the_forum
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

That's the problem when the forum software does not provide for images.
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

Okay, try This One
sfhowes
Posts: 753
Joined: April 1st, 2012, 10:21 am

Re: Sending from account different from SMTP server failing

Post by sfhowes »

Maybe the Comcast smtp no longer allows sending with non-Comcast addresses unless they are added to the Comcast account as 'allowed senders'.
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

Comcast does not have a problem with my arrangement
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

I take it from the lack of other replies no one here knows how to fix this
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

I notice TB was updated recently, could this be the problem?
sfhowes
Posts: 753
Joined: April 1st, 2012, 10:21 am

Re: Sending from account different from SMTP server failing

Post by sfhowes »

Asking the obvious: do you have the correct settings for the Comcast smtp? smtp.comcast.net on port 587, STARTTLS security, or port 465, SSL/TLS security. Authentication = normal password, User name = email address.

https://www.xfinity.com/support/article ... nity-email

https://www.xfinity.com/support/article ... hunderbird
i_am_jim
Posts: 376
Joined: June 15th, 2006, 9:19 am

Re: Sending from account different from SMTP server failing

Post by i_am_jim »

When I said above "Comcast does not have a problem with my arrangement" it meant I called comcast and read them my setting and they said they were correct and could help no further.
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