Hi,
When it's time to pay one of my bills online via the company's website, I have had no problems doing so. Then, something happened that now makes it fail when I try to log in using using SM. When I use Chrome or Firefox using the same username/password, it works just fine. I have other accounts with the same company but a different username/password which also work fine so it's not like the website has issues with SM. Any idea what could be causing it to fail for this one account when I'm using SM? I'd really like to fix it if possible.
Login Problem
- DanRaisch
- Moderator
- Posts: 127246
- Joined: September 23rd, 2004, 8:57 pm
- Location: Somewhere on the right coast
Re: Login Problem
Have you tried clearing the browser cache and any cookies relating to that site?
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- Posts: 126
- Joined: April 27th, 2010, 4:57 pm
Re: Login Problem
I have cleared both the cookies and cache...no change
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: Login Problem
What does happen when you try?now ... it fail when I try to log in using using SM
URL to the site?
PS: 2.49.5
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
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- Posts: 126
- Joined: April 27th, 2010, 4:57 pm
Re: Login Problem
I get the following error message: Oops! Something went wrong. Try clearing browser cookies and try again.
website = att.com
website = att.com
- therube
- Posts: 21714
- Joined: March 10th, 2004, 9:59 pm
- Location: Maryland USA
Re: Login Problem
Restart in Safe Mode & see if that makes a difference.
If not, as a test, create a new, clean Profile & see if you can log in from there.
If not, as a test, create a new, clean Profile & see if you can log in from there.
Fire 750, bring back 250.
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.19) Gecko/20110420 SeaMonkey/2.0.14 Pinball CopyURL+ FetchTextURL FlashGot NoScript