IMAP Attachment Problem

[Jim.Sputnik]

I sent four photos via email from my Android cell phone's Email app (IMAP). When I got home, the email in my sent folder in Thunderbird is without the four photos. It briefly showed a paper clip icon in Thunderbird, but that disappeared, and the four photos, as I said, aren't in the email. How do I fix this?

Jim

[DanRaisch]

How is that account set up in Thunderbird, as POP or IMAP? Find out using menu path Tools->Account Settings->Server Settings->Server Type at the top right of the dialogue.

[Jim.Sputnik]

It is IMAP.

[Jim.Sputnik]

Any solution to this, guys? This is still happening. Thanks, and Happy New Year.

[DanRaisch]

If the photos are still on the phone try sending them again, one at a time.

[Jim.Sputnik]

Sending them one at a time still results in the problem. I see the paper clip icon (attachment icon) for a bit, and then it disappears. I open the email, and there is no attachment.

Jim

[DanRaisch]

Have you checked the Sent folder on the server to see if the attachment appears there?

[Jim.Sputnik]

Sorry for the late reply. I checked the server and the attachment is not there, either.

Jim

[DanRaisch]

OK, then. That's why the attachment is not available in Thunderbird. It was not on the server for Thunderbird to access and display. Something is stripping off the attachment on the server side.

[Jim.Sputnik]

Thanks. I will check with my webhost.

Jim

[Jim.Sputnik]

Here's an update. My webhost said I was over my disk space limit so they removed attachments from my emails. I'm going to go back to POP to avoid this in the future.

Jim

[DanRaisch]

Thanks for letting us know what you found out.