FF v72.0.1 is completely non-functional - now what?
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
FF v72.0.1 is completely non-functional - now what?
Just updated from v71.0 to v72.0.1. Now my FF is unusable.
How can I revert to v71.0 and without losing all my settings and extensions, etc?
I've learned it's a big mistake to update when it's made available - much safer to wait a week or two for any problems to be identified and fixed.
Now using Chrome browser to post this and untangle another FF mess!
How can I revert to v71.0 and without losing all my settings and extensions, etc?
I've learned it's a big mistake to update when it's made available - much safer to wait a week or two for any problems to be identified and fixed.
Now using Chrome browser to post this and untangle another FF mess!
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Re: FF v72.0.1 is completely non-functional - now what?
.
Both v72.0 and v72.0.1 work fine for me, my wife, my son and daughter of four different computers.
.
Both v72.0 and v72.0.1 work fine for me, my wife, my son and daughter of four different computers.
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
This what i now see when starting FF v72.01. The screen is "dead" - nothing is clickable and the window can't be maximized. So, obviously I cannot perform any of the normal FF diagnosis or troubleshooting functions.
How can I simply get back to v71 without losing all my configuration stuff in the profile?
How can I simply get back to v71 without losing all my configuration stuff in the profile?
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Re: FF v72.0.1 is completely non-functional - now what?
.
Your UA shows
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
I'm not a WIN expert but isn't that a very old and unsupported OS?
.
Your UA shows
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
I'm not a WIN expert but isn't that a very old and unsupported OS?
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
RobertJ wrote:.
Your UA shows
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36
I'm not a WIN expert but isn't that a very old and unsupported OS?
.
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
Is there a 'Profile Report' utility that will list all my installed extensions, plug-ins, themes, etc? Obviously I cannot use any function in FF since it's now non-functional. Without such a list it will be near-impossible to remember all the extensions, etc I had installed.
AFAIK, there's no way to migrate all my current profile data to a new profile - correct?
It appears I'll be forced to start from scratch with FF. Many wasted hours coming up. Why am I doing this?
AFAIK, there's no way to migrate all my current profile data to a new profile - correct?
It appears I'll be forced to start from scratch with FF. Many wasted hours coming up. Why am I doing this?
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Re: FF v72.0.1 is completely non-functional - now what?
.
As I said
My son uses WIN10 and FF72.0.1 works fine for him. I suggest you have some type of a profile issue. Try starting FF in safe mode.
5 Ways to Start Mozilla Firefox in Safe Mode on Windows 10
.
As I said
.I'm not a WIN expert
My son uses WIN10 and FF72.0.1 works fine for him. I suggest you have some type of a profile issue. Try starting FF in safe mode.
5 Ways to Start Mozilla Firefox in Safe Mode on Windows 10
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
Thanks. But no luck there either. Safe Mode gives same result.RobertJ wrote:.
As I said.I'm not a WIN expert
My son uses WIN10 and FF72.0.1 works fine for him. I suggest you have some type of a profile issue. Try starting FF in safe mode.
5 Ways to Start Mozilla Firefox in Safe Mode on Windows 10
.
- RobertJ
- Moderator
- Posts: 10880
- Joined: October 15th, 2003, 7:40 pm
- Location: Chicago IL/Oconomowoc WI
Re: FF v72.0.1 is completely non-functional - now what?
.
Try using the profile manager to create a new temporary profile.
Profile Manager - Create, remove, or switch Firefox profiles
This may explain it. Again I know nothing about WIN.
.
Try using the profile manager to create a new temporary profile.
Profile Manager - Create, remove, or switch Firefox profiles
This may explain it. Again I know nothing about WIN.
.
FF 92.0 - TB 78.13 - Mac OSX 10.13.6
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
Profile Manager is non-functional also. See the screenshot below. Note that my current profile is not listed - only "default". How this is possible I have no idea. Also nothing is clickable on the Profile Manager window! So cannot create a new profile. ???????RobertJ wrote:.
Try using the profile manager to create a new temporary profile.
Profile Manager - Create, remove, or switch Firefox profiles
This may explain it. Again I know nothing about WIN.
.
- malliz
- Folder@Home
- Posts: 43796
- Joined: December 7th, 2002, 4:34 am
- Location: Australia
Re: FF v72.0.1 is completely non-functional - now what?
OK have you tried the basic move of rebooting your pc?
What sort of man would put a known criminal in charge of a major branch of government? Apart from, say, the average voter.
"Terry Pratchett"
"Terry Pratchett"
- dickvl
- Posts: 54164
- Joined: July 18th, 2005, 3:25 am
Re: FF v72.0.1 is completely non-functional - now what?
Try to uninstall and reinstall Firefox.
Make sure to verify that the Firefox program folder is gone after uninstalling and if necessary delete this folder.
https://www.mozilla.org/en-US/firefox/all/
Make sure to verify that the Firefox program folder is gone after uninstalling and if necessary delete this folder.
https://www.mozilla.org/en-US/firefox/all/
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
Yes. No change - no solution.malliz wrote:OK have you tried the basic move of rebooting your pc?
-
- Posts: 144
- Joined: December 13th, 2007, 9:43 am
- Location: Merica
Re: FF v72.0.1 is completely non-functional - now what?
Yes, did that. But now getting the following message. So apparently cannot use my current/old profile. And no way I know of to migrate it's contents to a new profile. No doubt installing the latest FF version will require a new profile. What a mess. Why does every FF user have to be an IT guru?dickvl wrote:Try to uninstall and reinstall Firefox.
Make sure to verify that the Firefox program folder is gone after uninstalling and if necessary delete this folder.
https://www.mozilla.org/en-US/firefox/all/
- WaltS48
- Posts: 5141
- Joined: May 7th, 2010, 9:38 am
- Location: Pennsylvania, USA
Re: FF v72.0.1 is completely non-functional - now what?
See https://support.mozilla.org/en-US/kb/de ... stallation
Do you have a userChrome.css file? Try disabling that and restart Firefox once you get it working with the broken profile again.
Do you have a userChrome.css file? Try disabling that and restart Firefox once you get it working with the broken profile again.
Linux Desktop - AMD Athlon(tm) II X3 455 3.3GHz | 8.0GB RAM | GeForce GT 630
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5
Windows Notebook - AMD A8 7410 2.2GHz | 6.0GB RAM | AMD Radeon R5