sean97 wrote:This is becoming increasingly weird.
I shut down ZA on the PC described in my original post, but login still fails.
I have a 2nd system WinXP & FF 52.9.0esr & an older ZA and login still fails.
No difference if ZA is running or shut down.
I have a 3rd system, Win7 (32 bit) FF 73.0.1 & no ZA and login fails on it.
Meanwhile, I'm able to login to various banks / utilities no problem.
You can't fully shut down ZA from the user interface, it only turns off the user interface, ZA is still running.
You could try a quick test and bypass the ZA by starting your system in 'safe-mode with Networking'...