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Wrong email added in previous account

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Tanookirby2
 
Posts: 4
Joined: April 12th, 2020, 5:00 pm

Post Posted April 12th, 2020, 5:10 pm

Hi,

I just tried to change my email address and password for my old account, but I entered the new email address incorrectly, and the confirmation email might have gone to the wrong person. I am unable to access the old account without a reactivation link and had to create a new account here to post this problem. Can this be remedied?

Thanks very much

DanRaisch
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Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 13th, 2020, 7:30 am

Please confirm the old account user name.

Tanookirby2
 
Posts: 4
Joined: April 12th, 2020, 5:00 pm

Post Posted April 13th, 2020, 1:57 pm

It's the one I'm using now without the 2

DanRaisch
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Posts: 123675
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 13th, 2020, 2:23 pm

A forced reactivation was done on that account. Look for an email to let you update your user data.

Tanookirby2
 
Posts: 4
Joined: April 12th, 2020, 5:00 pm

Post Posted April 13th, 2020, 7:53 pm

How long should I expect it to come? Did you use the longer email address associated with this account?

DanRaisch
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Posts: 123675
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 14th, 2020, 3:36 am

No, it goes automatically from the email in the account being reactivated. What are the first four characters of the email address you want used?

Tanookirby2
 
Posts: 4
Joined: April 12th, 2020, 5:00 pm

Post Posted April 14th, 2020, 8:23 pm

It's joem, the same letters I'm using in this account; but I can't use the email address in the previous account because it is already taken.

DanRaisch
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User avatar
 
Posts: 123675
Joined: September 23rd, 2004, 8:57 pm
Location: Somewhere on the right coast

Post Posted April 15th, 2020, 6:11 am

Email addresses have been switched so that this one has an invalid address and the original user ID has the correct account. A forced reactivation has been generated for that original account.

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